Stuart Allan Email & Phone Number

Mango Hill, QLD, AU

www.dcdd.nt.gov.au

• Overseeing daily operations with meticulous attention to detail
• Establishing, implementing and overseeing effective systems, processes and controls
• Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries
• Performing requirements gathering, testing, training and change management associated with upgrades and enhancements
• Updating, analysing and prioritising Jira tickets
• Conducting system administration related management, monitoring and maintenance relevant to enterprise corporate systems

www.nec.com.au

• Level 1 and 2 troubleshooting and problem resolution on telephony systems
• Monitoring applications, operating system, hardware and services to ensure high levels of system availability, system capacity, data integrity, security and performance
• Performing a range of tasks remotely such as moves, adds, changes and deletions on unified communications systems
• Managing incidents and service request tickets, ensuring the achievement of service levels
• Performing basic troubleshooting for UC based alarms and events received from monitored equipment
• Testing resolution options, implementing workarounds and delivering resolutions to minimise the impact on customers and agencies

ww.ajts.com.au

• Installing telecommunications networks
• Testing systems, alarms and equipment

www.services.global.ntt

and

www.services.global.ntt

• Overseeing, setting up, operating, cleaning, checking and ensuring uptime of video conferencing and audio-visual equipment
• Monitoring feeds with extensive quality control
• Mixing sound inputs and feeds, coordinating with broadcasters

Johannesburg Area, South Africa

*Setting up, operating, cleaning, checking, overseeing and ensuring uptime of video conferencing (VC) and audio visual (AV) equipment *Monitoring feeds with extensive quality control*Mixing sound feeds and inputs, coordinating with broadcasters*Customer liaison and service, handling enquiries and resolving complaints*Booking and confirming jobs, with.

Johannesburg Area, South Africa

• Workshop out-going/ Pre Production
• Check the equipment lists against technical information, ensuring that the list is comprehensive and accurate.
• Prepare equipment for load-in, ensuring that the preparation areas are kept clean and safe in accordance with Health and Safety regulations.
• Check that the equipment being prepared corresponds to the event equipment list and that any extras have been authorized.Venue
• Conduct a site reconnaissance where necessary.
• Control the productivity and efficiency of technicians, ensuring that technical schedules are adhered to.