Principle project manager reporting to the European IT director. DISASTER & BUSINESS CONTINUITYReporting directly to the European board:• Investigated and consolidated requirements• Directed contract negotiation with third parties• Managed the supplier and in house teams in the implementation of an innovative solution. • Identified and hired a Service Delivery manager to expand the outline processes I had devised. FINANCIAL SYSTEMS IMPROVEMENT:Directed consultants to work with in-house resources to deliver in budget and timescale application and hardware upgrades for the following systems processing multi million pounds : • SAP accounting • Treasury system • A web based payment system EMAIL MIGRATION: Refocused an ailing e-mail migration to centralise provision on Outlook/Exchange from locally hosted Notes solutions. • Managed migration of 13 European companies putting in place the training and operating procedures.• Overcame problems in transferring data to maintain a full archive.• Introduced project metrics and interim targets to keep work on track.VIRTUAL DESKTOP : Introduced hosted virtual desktop:• proof of concept, technology selection and initial pilot.• Coordinated internal resources with third parties so they could gain experience. SMALL IMPLEMENTATIONS :Managed internal teams to deliver:• new regional marketing reports (Informatica & Cognos)• upgrade to virtual server provision including replacement of hosts (VMWare 300 servers)• improved regulatory server logging and reporting (QRadar)Keywords; Planning, Scoping, Initiation, Microsoft Project, Risk Management, Issue Management, Application Upgrade, Stakeholder Management, Project Financials, Steering Group Management, Third Party Management, Word, Powerpoint, Governance

Managed the due diligence for a programme to transition the IT estate from four locations into a single managed service from a new supplier.- Obtain requirements/information from technical, security, applications development and service staff- Initiated and managed a review and subsequent upgrade of the internal service delivery approach.- Coordinated multiple diverse applications teams approach to the re-implementation of applications producing an integrated implementation plan. - Developed the overall business case, monitored and appraised directors of risks, mitigations and devised the required delivery team structure Previously responsible for the development and support of Williams Lea’s largest system Immedia – a global e-procurement system with over 10,000 users (internal, suppliers and external customers) in countries as diverse as Russia, US, Hong Kong, Australia, Brazil as well as Europe. - Initially recovered this system from severe operational problems - Restructure the delivery teams to give a high level of availability and ongoing enhancement.- Developed and delivered ongoing road map of enhancements - Reviewed and proposed options for strategic development.- Transferred development from third party supplier to new in house capability off-shore in India.Keywords: Planning, Scoping, Initiation, Risk Management, Issue Management, Application Upgrade, Stakeholder Management, Project Financials, Steering Group Management, Third Party Management, Offshore, Outsourcing, Team Management, Infrastructure Upgrade.

Managed a varied portfolio of projects to develop the services provided to the London Insurance Market. This covered all aspects of computer services and the processing undertaken by Xchanging including:a) Data warehousing - recovering a major development and having ongoing responsibility for developmentb) Central settlement processing systems - managing major and minor enhancementsc) Infrastructure upgrades and resilience including e-maild) Regulatory projectse) Management of outsourced applications development contract and insourcing on terminationf) Managed IT component of office relocations for Xchanging.Extensive knowledge of London insurance bureau processing. Delivered using in-house, outsourced and off-shore resources.Managed and mentored project managers analysts and programmers both directly and in a matrix manner.Keywords: Planning, Scoping, Initiation, Risk Management, Issue Management, Application Upgrade, Stakeholder Management, Project Financials, Steering Group Management, Exchange, E-mail, Offshore, Outsourcing, Team Management, Infrastructure Upgrade, Lloyd's

Co-ordination and management to a team of 5 based at three locations to support and deliver small enhancements to the systems for a large manufacturing company. Initiated a knowledge transfer to reduce the exposure of the organisation due to the small size of the team in place.Pre sales support for a number of multi million pound outsourcing bids where it was necessary to quickly understand the operation of the prospective customer, analyse requirements and present solution approaches. Analysed and gained agreement with the Lloyd’s Market and service suppliers to the approach for the end of the euro transition to minimise the impact and set up the project to deliver the changes.Keywords: Planning, Scoping, Initiation, Risk Management, Issue Management, Application Upgrade, Stakeholder Management, Project Financials, Steering Group Management, Outsourcing, Team Management, Lloyd's, Analysis,

Established and managed project teams (15 to 20 people) of multi skilled developers for projects on Lloyd’s central accounting, settlement and EDI messaging systems. Successfully implemented all aspects of development from major upgrade to enhancements and support.Worked closely with business representatives to meet critical changes while having responsibility for delivery of the IT changes. These had to be completed in short timescales and resulted in new commercial arrangements for Lloyd’s and associated companiesKeywords: Planning, Scoping, Initiation, Risk Management, Issue Management, Application Upgrade, Stakeholder Management, Project Financials, Steering Group Management, Outsourcing, Team Management, Lloyd's, Analysis,

Expanded the use of computing from the traditional area of finance to support other more varied activities within the council by the introduction of PCs.

Undertook research into the computer modelling of the thermal environment of buildings.

Researched into the thermal conditioning of glass using physical models.