Senior Business AnalystWorked on the creation of a divested operations centre. I was responsible for working with Technology Services and 3rd Party vendors to ensure all systems, MI and User Access were cloned for the Williams & Glyn challenger bank.Created the Governance model for the workstream - Working Groups - Risk and Issue management- Dependency management - Change Control process- Status Reporting - Executive summary reportingCreating and maintaining a Project Plan for deliveryResponsible for working with Technology Services and key business Stakeholders to capture, document and obtain sign off for internal and external system and data migration requirements. Performed a gap analysis between the target and source systems/applications architecture, validating the required architecture for the Centre were being cloned and/or built.Worked directly with 3rd Party suppliers to document and obtain sign off for the build, data migration and test requirements for external applications.Responsible for the delivery Centres internal intranet site/s- Working with SMEs to articulate pages required- Agreeing with build approach and standards with key Stakeholders.- Liaising with SharePoint training teams in order to up skill the identified business SMEs who would go on to build the required site.- Agree Governance to sign off site content Acted as the primary point of contact with Government Agencies (Land Registry, Registers of Scotland and Companies House) across Williams & Glyn Core Operations.

Senior Business AnalystWorked on the divested Business Banking process migration from the UK to India. Work migration from the UK to India of the Branch Business Banking and Direct Business Banking Account Opening process.Stakeholder management throughout the work migrationsCaptured, documented and obtained sign off for FTE requirements to create India based team, detailing cost benefits of an India based operation against a UK based.Responsible for documenting and obtaining sign off for knowledge transfer controls. Responsible for the capturing, documenting and sign off of the technology desktop build requirements for the work migration.Responsible for capturing, documenting and the sign off of User Access models.Facilitation of documenting and sign off of training plan for knowledge transfer.Worked with Human Resources to document and obtain sign off of the communications plan to impacted UK employee effected by the migration.Introduction of 3 months warranty period post implementation.

Senior Change AnalystMy responsibilities within the Sunrise Programme focused on maximising occupancy within strategic sites and in addition supporting the introduction of Group wide initiatives across multiple Group Operations sites.Supported the delivery of the following RBS Group wide initiatives:- Implementation of a Centralised recruitment model.- Introduction of Intelligent Working desk sharing ratios.- Implementation of Virtual Desktop Systems.- London property consolidation.Responsible for the creation of Workstream Terms of Reference documentation.Responsible for collating, documenting and obtaining business requirements sign off across multiple Group Operations units.Responsible for the update and maintenance of project status reports and Risks and Issues Logs.Lead the facilitation and co-ordination of project working groups across multiple sites.Regularly provide Secretariat function to Project Control CommitteesResponsible for the co-ordination of Virtual Desktop System UAT phase and stakeholder sign off.Built and maintained relations with multiple business and technology stakeholders.

Responsible for supporting the delivery of central project change within the BSKYB Sales Estate. Supported the successful delivery of over 30 projects within the BSKYB Sales Estate.Supported the creation of various project Terms of Reference documents.Responsible for creating and managing a number of project plans relative to system or process change (through the project life cycle).Responsible for collating, documenting and obtaining sign off of all business requirements.Undertook full and comprehensive gap analysis assessments.Responsible for reviewing and co-ordinating the sign off of Functional design documents.Responsible for ensuring ongoing integrity of all impacted systems or processes.Built and maintained relations with key stakeholders across both Business and Technology.Regularly work with stakeholders across Business and Technology to resolve issues and manage expectations.Responsible for the update and maintenance of project status reports and Risks and Issues LogsLead the facilitation and co-ordination of stakeholder working groups / control committee’s.Created and co-ordinated test readiness requirements and documentation (Scenarios and Scripts).Instrumental in the support and co-ordination of UAT during testing phases.Responsible for the co-ordination and rapid resolution of any critical issues which impacted testing phases.Supported business readiness activities in advance of all project implementations.Supported the design and creation of training materials and help facilitate the roll out to operational areas.Support post implementation stabilisation and warranty periods.