Stuart Ball Email & Phone Number

Bowen, Queensland, Australia

• Provision of hire equipment and site accommodation to major clients including BMA, Glencore, Adani, Rio Tinto, QAL & Cement Australia• Plan, develop and implement organisational strategies and provide continuous improvement for Northern Region • Manage growth, operational challenges and industry dynamics through effective leadership & development of team• Lead team in the identification and conversion of new sales opportunities to achieve revenue targets • Formulate strategic business plans for the Region ensuring integration with operational functions of the business• Take ownership of Tier 0/1 client base and regularly travel to liaise with major clients to build existing partnerships• Liaise with BDMs to assist in the development of strong strategies and relationships with new customers• Set and monitor individual budget and KPI performance • Lead, mentor and motivate account managers within direct report• Oversee customer satisfaction and develop strategies for improvement of service levels• Collaborate with Regional Leadership team to prepare annual sales forecasts and capital expenditure budget • Set all pricing and ensure issues relating to product, delivery and price are addressed directly with client • Work with operations team to maintain timely and efficient service levels are met• Support Sales, Customer Service and Operational staff with pricing and service queries• Undertake resources planning to support sales operations Highest Achievements• Lead team of 8 to achieve budget Hire Revenue and EBITDA pa for two years consecutively

Bundamba, Queensland, Australia

• Provision of water blasters hire & sales Australia’s leading equipment hire companies • Negotiate improvements in pricing, terms and conditions ensuring profitable and mutually beneficial outcomes• Develop and implement strategies ensuring the establishment of privileged customer relationships• Identify and convert new sales opportunities to achieve revenue targets• Accurately establish and maintain all customer information ensuring the integrity of data• Create and maintain call plans within Microsoft Outlook and CRM and schedule monthly calls to customer • Oversee data management of key contacts and organizational structure for key accounts in core & non-core markets• Develop strong internal/external key stakeholder relationships, working as only national point of contact • Established elaborate reseller network who then on sold the product• Formulate strategic business plans for the Region ensuring integration with operational functions of the business• Oversee customer satisfaction and develop strategies for improvement of service levelsHighest Achievements• Budget of $6.9mil for new sales achieved annually and shared rental business delivered $4.9mil pa• Spare parts sales grown by 40% over 3 years at a margin of 120% making it the most profitable part of the business• Identified 8 new resellers over a 3 year period who stocked the product and on sold in different states

Central Highlands, Queensland, Australia

• Manage top 100 key accounts with active or future projects within the Bowen Basin and Central Queensland areas• Develop and implement growth strategies for sales and profit aligned to projects and subcontractors• Identify opportunities to expand the range of Coates Hire products and services by individual business requirements • Develop and implement strategies ensuring the establishment of privileged customer relationships• Oversee data management of key contacts and organizational structure for key accounts in core & non-core markets• Create and maintain call plans within Microsoft Outlook and CRM and schedule monthly calls to customer • Accurately establish and maintain all customer information ensuring the integrity of data• Effectively resolve customer and site disputes within a timely manner• Build and retain strong customer relationships and mutually beneficial business opportunities at industry events• Facilitate all project-based communications within Coates Hire and with the customer

Central Highlands, Queensland, Australia

• Deliver site-based customer strategies, objectives and KPI’s to achieve revenues for projects and customers • Negotiate improvements in pricing, terms and conditions ensuring profitable and mutually beneficial outcomes• Liaise with Sales Manager about market business development opportunities, threats and competitor activities • Share relevant market and customer information with business unit • Develop strong internal/external key stakeholder relationships • Oversee data management of key contacts and organizational structure for key accounts in core & non-core markets• Create and maintain call plans within Microsoft Outlook and schedule monthly calls to customer • Effectively resolve customer and site disputes within a timely manner• Build and retain strong customer relationships & mutually beneficial business opportunities at industry events• Facilitate all project-based communications within Coates Hire and with the customer• Identify opportunities to expand the range of Coates Hire products and services by individual business requirements

Brisbane, Queensland, Australia

• Liaise with key stakeholders within the building industry to upgrade their paint specifications• Create strategic business plans• Design paint specifications for new housing markets• Identify new customers and target the residential and commercial builders to create new business growth• Manage a constant flow of new customers• Liaise with paint accounts manager to identify opportunities

Brisbane, Queensland, Australia

• Drive existing sales with key accounts and identify potential customers.• Develop and implement strategies ensuring the establishment of privileged customer relationships• Set budgets and identify short and long term KPI`s• Set business plans and target customer goals monthly• Develop strong internal customers relationships to get quotes back in timely manner• Identify and convert new sales opportunities that ensure business fit to achieve revenue targets• Manage new customers to ensure retention • Successfully maintain and grow return business based on customer service and quality• Target customer base from large multi-residential/commercial projects

Brisbane, Queensland, Australia

• Develop and implement strategies ensuring the establishment of privileged customer relationships• Attain monthly and annual sales targets• Develop, maintain and strengthen a large portfolio of customers• Monitor monthly sales in line with company targets• Develop good working relationships within the industry to ensure customers received a benchmark service offer