Stuart Bingham Email & Phone Number

Managed and collaborated with clients and internal teams to identify workflows, requirements, and devise effective strategies for developing automation solutions, websites, applications, and API services. Designed and built 22 automation and analysis tools that increased client efficiency using UiPath and TypeScript. Developed APIs using agile principles that exposed CRUD functionality, communicated with other client APIs, or exposed custom designed functionality. Reviewed pull requests submitted by the development team to maintain a robust codebase, providing constructive feedback, and ensuring compliance with coding standards and best practices including small isolated changes. Guided team members in the use of UiPath, emphasizing the importance of clean code, error handling, and efficient process design.

Us

Automated managed tool installations by developing and executing VBS and KML scripts for over 30,000 computers. Managed web/intranet applications for clients, ensuring 99% uptime and compliance with service level agreements. Provided technical support for Tier 1 Support Specialist, troubleshooting complex issues, and conducting hardware repairs.

Ramsey, Nj, Us

Developed and executed Kaseya and Group Policy scripts to automate software management, resulting in a 1 hour reduction in manual effort and improved security across approximately 124,000 computers Trained over 800 engineers acting as the SME for Airwatch, Bitdefender, Kaseya Endpoint Security, Kaseya Antivirus, and Kaseya Anti-Malware, providing knowledge transfer on core workstreams and usage instructions.

Provided technical support to end-users via phone, remote connection, and on-site visits, resolving issues in a timely and efficient manner and achieved a 95% satisfaction rate.Conducted server maintenance tasks, including troubleshooting failing backups and deploying Windows updates to network computers, reducing downtime and improving network security

Phoenix, Az, Us

Delivered prompt and effective over-the-phone support to clients, resolving network issues. Maintained documentation of all support tickets, ensuring timely escalation, network uptime and smooth operations by proactively monitoring performance and conducting routine maintenance.

Computer And Information Sciences, General

Web Development