Stuart Birch Email & Phone Number
@capita.co.uk
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Who is Stuart Birch? Overview
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Stuart Birch is listed as Interim Manager at Capita, a with 20136 employees, based in Leeds, England, United Kingdom. AeroLeads shows a work email signal at capita.co.uk and a matched LinkedIn profile for Stuart Birch.
Stuart Birch previously worked as Third Party Mortgage Manager and Business Development Manager at The Co-Operative Banking Group and Third Party Relationship Manager at Derbyshire Building Society (Part Of Nationwide Building Society). Stuart Birch studied at Temple Moor Grammar School, Leeds.
Email format at Capita
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AeroLeads found 1 current-domain work email signal for Stuart Birch. Compare company email patterns before reaching out.
About Stuart Birch
I am a successful people orientated manager from a financial services and outsourcing services background, with a proven track record of: delivering excellence in client and customer service,developing business, improving operational quality and shaping policy and strategy.Having worked for a number of major organisations, significant experience has been gained in both the outsourcing sector and the retail field, managing teams both directly, (up to 30 staff) and also indirectly across multi-site operations. Managed in many areas of work including, operations, sales, client management, mortgage servicing (service provider and supplier management), providing payment processing solutions, credit management and complaint handling.SpecialitiesClient ManagementServicer and Supplier ManagementDeveloping durable and profitable business relationshipsTeam ManagementBusiness development OutsourcingStaff developmentMortgage servicingComplaint ManagementKnowledge of regulatory frameworks
Listed skills include Customer Service, Outsourcing, Leadership, Helping Clients Succeed, and 27 others.
Stuart Birch's current company
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Stuart Birch work experience
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Third Party Mortgage Manager And Business Development Manager
-Introduced 3 new business deals for our internal group mortgage servicing subsidiary, increased fee income from existing contracts and enhanced the relationship management of the existing client base-Generated and completed 7 new business deals for our merchant acquiring services, 3 new Visa Government Purchasing Card programmes (GPC) and managed the business relationships with a portfolio of 15 existing GPC clients-Reviewed and improved all aspects of client service delivery from both our internal group mortgage servicing subsidiary and all of our other internal and external service suppliers and also implemented revised service pricing models
Third Party Relationship Manager
-Improved the contract management,the service delivery and the business relationships with our two outsourced mortgage service providers and all our other third party suppliers-Recruited, managed and developed a team of 12 service support staff, to enhance service oversight, locate and resolve problems quicker and improve customer service. -Ensured compliance with all regulatory/legislative requirements, managed risks and embedded good TCF (Treating Customers Fairly) practices throughout the service provision
Relationship Manager And Account Manager
-Managed the contract, the relationships and the agreed service delivery to several high profile clients (including Scottish Widows, Kleinwort Benson, Nationwide, Britannia Building Society, Derbyshire Building Society and HBOS) and led all client engagement across our multi-site operation-Successfully renegotiated all contracts and changes to servicing arrangements,policy or pricing-Introduced, presented and sold all new or additional services, including the negotiation of costs/fees, overseeing implementation and managing change
Business Development Manager
-Presented and successfully implemented new group mortgage products (C&G mortgages) within my operating network of Lloyds/TSB branches (16 offices)-Provided training and ongoing support for branch managers and their teams to help them increase the sales of these products
Branch & District Management, Regional Hr Officer
-During my career with the Halifax, I held numerous management positions in branches leading teams varying in size from 5 to 30 people, to successfully achieve all operational, sales and customer service targets-Widened my knowledge and management insight greatly, by specialising in a regional HR position for a 2 year period and successfully ran graduate training programmes and staff development centres
Colleagues at Capita
Other employees you can reach at capita.com. View company contacts for 20136 employees →
Anthony Barker
Colleague at CapitaWarrington, England, United Kingdom
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Sheila Banda Tobie
Colleague at CapitaSalisbury, England, United Kingdom
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Sofia Buchuck
Colleague at CapitaLondon, England, United Kingdom
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Amy Walker
Colleague at CapitaWest Midlands, England, United Kingdom
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Kate-Lynn Adriaan
Colleague at CapitaCity Of Cape Town, Western Cape, South Africa
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Jacqueline Smith
Colleague at CapitaGreater London, England, United Kingdom
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Gqibelo Shireen Dyakopu
Colleague at CapitaCity Of Johannesburg, Gauteng, South Africa
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Chantelle Matthews
Colleague at CapitaJohannesburg Metropolitan Area, South Africa
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Chetan Shah
Colleague at CapitaMumbai, Maharashtra, India
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Neha Jeyam
Colleague at CapitaPune, Maharashtra, India
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Stuart Birch education
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Temple Moor Grammar School, Leeds
Frequently asked questions about Stuart Birch
Quick answers generated from the profile data available on this page.
What company does Stuart Birch work for?
Stuart Birch works for Capita.
What is Stuart Birch's role at Capita?
Stuart Birch is listed as Interim Manager at Capita.
What is Stuart Birch's email address?
AeroLeads has found 1 work email signal at @capita.co.uk for Stuart Birch at Capita.
Where is Stuart Birch based?
Stuart Birch is based in Leeds, England, United Kingdom while working with Capita.
What companies has Stuart Birch worked for?
Stuart Birch has worked for Capita, The Co-Operative Banking Group, Derbyshire Building Society (Part Of Nationwide Building Society), Homeloan Management Limited (Part Of Skipton Building Society), and Cheltenham And Gloucester.
Who are Stuart Birch's colleagues at Capita?
Stuart Birch's colleagues at Capita include Anthony Barker, Sheila Banda Tobie, Sofia Buchuck, Amy Walker, and Kate-Lynn Adriaan.
How can I contact Stuart Birch?
You can use AeroLeads to view verified contact signals for Stuart Birch at Capita, including work email, phone, and LinkedIn data when available.
What schools did Stuart Birch attend?
Stuart Birch studied at Temple Moor Grammar School, Leeds.
What skills is Stuart Birch known for?
Stuart Birch is listed with skills including Customer Service, Outsourcing, Leadership, Helping Clients Succeed, Operational Excellence, Mortgage Servicing, Problem Solving, and Stakeholder Management.
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