Stuart Bodman Email & Phone Number

London Area, United Kingdom

Direct delivery of PFI Hard services contract within LIFTCo healthcare buildings across London and Wolverhampton. Supervise 4 Regional Managers overseeing 20 buildings. Ensure achievement and maintenance of PPMs and KPIs via CAFM and Simply Compliance systems. Control reactive budgets of £1 200 000, evaluate and update contractor invoices, and authorise payments through Ariba system. Examine reactive works for potential inclusion in the five-year lifecycle plan. Assure seamless operations by prioritising customer relationships, contract retention, service delivery, commercial performance, and process management. Reconstruct and monitor supply chain operations in partnership with central procurement. Plan and conduct audits and inspections for compliance with contractual obligations.Key achievements•Decreased expenditure by enforcing innovative cost-saving solutions.•Achieved complete data integrity and transparency through monthly performance audits and reports.•Enhanced financial management by establishing efficient rechargeable billing and cost control processes.•Identified and addressed health and safety incidents and concerns in regular meetings to augment efficiency.•Strengthened service delivery by supporting monthly reviews with FM team leaders and subcontractors.•Produced monthly operational and financial reports, meeting all deadlines and assisting the Estates Manager.•Completed and reported on analysis of metrics to closely review all staff performance.•Managed the P&L and reconciled accounts monthly in collaboration with the commercial team.

London, England, United Kingdom

Administered PFI contract within a hospital setting, confirming compliance with stringent quality standards and financial guidelines. Drove collaboration across cross-functional teams to guarantee exceptional project delivery and client satisfaction. Enforced adherence to statutory and non-statutory requirements, regulations, and best practices. Spearheaded technical and asset management for optimal operation and maintenance of project assets. Implemented proactive risk-based monitoring to pre-emptively address potential issues. Key achievements•Represented Project Company at technical meetings and user groups, delivering project updates and resolving concerns.•Embedded environmental, health, and safety standards rigorously, promoting a safe and sustainable working environment.•Identified and highlighted critical high-risk areas, enabling proactive mitigation of potential issues.•Directed multi-million-pound projects, warranting strict adherence to quality and financial benchmarks.•Executed thorough due diligence on replacement proposals and variation inquiries, validating necessity and cost-effectiveness.•Ensured sub-contractor compliance with national standards, HTMs, and legislative requirements.•Generated and submitted technical reports to Technical Services Steering Group (TSSG), providing actionable recommendations.•Scrutinised service provider's operational internal audits and monthly reports, pinpointing areas for enhancement.•Aided General Manager in enforcing contractor and subcontractor performance monitoring for metric tracking.

London, United Kingdom

Managed 22 PFI contract buildings, instilling a culture of compliance, seamless maintenance, and operational excellence, heightening tenant satisfaction. Led and empowered a dynamic team of seven Building Managers. Executed building compliance and operational strategies, promoting unprecedented efficiency and providing tenants with unparalleled experiences. Navigated emergency and major incidents for minimal disruptions and seamless operations.Key achievements•Led contract review meetings for contractual compliance, leading to streamlined operations and substantial cost savings. •Maintained compliance across 22 buildings through inspections and audits, mitigating risks and certifying adherence to protocols.•Played a pivotal role in managing hard and soft services, applying proactive maintenance schedules, observing SLA adherence, and optimising building performance and cost efficiencies.•Supervised strategic delegation of tasks to Tenant Liaison Management, encouraging seamless communication and collaboration while fostering tenant relations.•Liaised with Hard FM provider for impeccable building compliance, facilitating seamless coordination and rapid issue resolution.•Devised innovative strategies to maximise bookable space utilisation, driving remarkable productivity gains and revenue growth. •Headed robust health & safety compliance efforts across sites, sustaining regulatory adherence and employing swift corrective measures, building a safer working environment.•Simplified invoice processing via Oracle for prompt payment to suppliers and contractors, improving financial processes.•Guaranteed strict compliance with data protection regulations, implementing measures to safeguard sensitive information.

London, United Kingdom

Initiated seamless clinician and tenant inductions for a swift on-boarding process, elevating productivity from day one. Established proactive communication channels with tenants, addressing inquiries, augmenting customer service standards, and fostering tenant loyalty. Managed cleaning audits and upheld stringent standards in line with SLAs. Championed environmental issues and developed policies in line with environmental legislation.•Partnered with Landlord representatives to oversee hard and soft FM SLAs and PPM schedules, optimising service delivery.•Directed the management of access control systems, fortifying premises security and safeguarding business operations.•Determined and resolved health and safety concerns, enforcing robust measures to nurture a secure working environment.•Revolutionised room booking systems, unlocking revenue streams and maximising space utilisation for profitability.•Applied stringent approval processes for RAMs and mission statements, confirming compliance with safety standards.•Orchestrated informative building user group meetings, cultivating transparency and issue resolution.•Cooperated with onsite engineers to elevate maintenance tasks, augmenting building functionality.

Port Elizabeth Area, South Africa

Managed engineering contractors, such as enforcing stringent adherence to established protocols, overseeing daily attendance, and efficiently handling overtime, safeguarding optimal workforce utilisation and project efficacy. Maintained oversight of work quality and volume for strict adherence to project deadlines and quality benchmarks, culminating in successful project completion within designated timelines. Executed inductions, inspections, and monitoring initiatives to uphold safety standards and best practices, mitigating risks, and ensuring a secure working environment for all stakeholders.•Showcased exceptional project management acumen, consistently delivering remarkable outcomes on large-scale endeavours, driving organisational triumph, and surpassing project expectations.•Mastered the intricacies of inventory management and stock control, refining resource allocation and minimising waste, resulting in substantial cost savings.•Submitted daily progress reports to the Project Manager, enabling informed decision-making and proactive issue resolution, assuring project transparency and accountability.•Conducted engaging on-site meetings with stakeholders and staff, nurturing a culture of open communication and collaboration, enhancing team cohesion and project synergy.•Upheld strict compliance with health and safety regulations, superintending safety protocols and instilling a safety-first ethos, fostering a secure and productive work environment.

Port Elizabeth Area, South Africa

Led a team of six sales professionals, offering strategic guidance and unwavering assistance to propel business expansion across the retailer and independent installer sectors. Performed rigorous quarterly performance evaluations, assessing team members' Key Performance Areas (KPAs), pinpointing areas for enhancement, and delivering feedback to heighten productivity. Nurtured customer relationships and managed inquiries for unmatched levels of customer contentment and loyalty. Carried out store visits and engaged in impactful face-to-face sales interactions, cultivating client trust and promoting sales conversions via compelling product presentations.•Developed bespoke bundle deals for promotional campaigns and negotiated prices with clients, growing revenue streams.•Pioneered development and training initiatives for team members, fostering a culture of continuous growth and achievement.•Exceed branch targets; led team efforts to achieve milestones (not met for over 24 months), showcasing exceptional leadership and strategic acumen.•Applied strategies to cultivate a culture of motivation within the team, igniting efforts towards peak performance and success.

Port Elizabeth Area, South Africa

•Managed projects by meeting with clients, understanding their needs, and offering tailored solutions, including the sale of computer hardware, software, and security systems such as CCTV and access control.•Engaged in stock procurement, negotiating prices with suppliers, and providing quotes for equipment to clients.•Conducted sales activities, including invoicing and bookkeeping, to ensure smooth transactions and accurate financial records.•Developed and managed budgets for service contracts, stock procurement, and client projects, ensuring profitability and cost-effectiveness.•Oversaw the installation of equipment, coordinating with clients and onsite teams to ensure successful implementation.•Conducted onsite meetings to discuss project requirements and provide accurate product costing estimates.•Expertise in computer hardware, including full systems and upgrades, as well as software and the design and implementation of wired and wireless networks.

Port Elizabeth Area, South Africa

Position -I.T. ManagerManaging - IT technician Products - Multifunction copiers (industrial size) Computers hardware & software, networks switches, cabling Clients - Large corporate companies, medium and small businesses, schools Setting up and administrating small server, desktop workstations and proxy serversMaintaining and troubleshooting hardware and software issuesAdministrating the local office wireless network and proxyInstalling and maintaining MFC on network infrastructuresComputer sales and installations to schoolsIT training

Port Elizabeth Area, South Africa

Position -Sales RepresentativeClients - Electrical wholesalers and retailers (Business to Business - face to face selling)Product - Electrical equipment e.g. meters, lighting, tools, batteries and knivesNegotiating stock quantities and priceAttending trade shows and dealer eveningsInstaller sales targets achieved 95-100% per month

Port Elizabeth Area, South Africa

Billing, costing equipment - working to client’s budgets, Managing projects - meeting with the client, establishing their needs and offering a solution within budget.Clients - Small business and end-user sectors (face to face selling)Offsite support via remote desktopInstallation of hardware, software, networks, CCTV and small servers