Stuart Boland

Stuart Boland Email and Phone Number

Project Manager at Bespoke @ Bespoke
manchester, manchester, united kingdom
Stuart Boland's Location
Greater Manchester, England, United Kingdom, United Kingdom
Stuart Boland's Contact Details

Stuart Boland work email

Stuart Boland personal email

n/a

Stuart Boland phone numbers

About Stuart Boland

Prince 2 qualified project Manager with a demonstrated history of working in the printing industry. Skilled in Service Delivery, Accounting, Customer Relationship Management (CRM) and Customer Satisfaction.I have a track record of successfully delivering complex business solutions to clients in both the public and private sectors.

Stuart Boland's Current Company Details
Bespoke

Bespoke

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Project Manager at Bespoke
manchester, manchester, united kingdom
Website:
bespoke.xyz
Employees:
22
Stuart Boland Work Experience Details
  • Bespoke
    Project Manager
    Bespoke Nov 2021 - Present
    Manchester, England, United Kingdom
    View
  • Xerox
    Project Manager
    Xerox Jan 2013 - Nov 2021
    Cheadle
    As a Project Manager I am accountable for the agreed elements of a project and for delivering the expected outcomes which have been identified and agreed in the project initiation/planning phase.
    View
  • Xerox
    Service Account Manager
    Xerox Sep 2011 - Jan 2013
    Cheadle
    View
  • Xerox
    Contract Administrator Team Leader
    Xerox Apr 2007 - Nov 2011
    Manage the CA's for the North of England ensuring that all performance targets are met and to hold regular 1:1's and appraisals.Support 2 local sales teams, Scotland and 1 national account manager as a Contract Administrator.Co-ordinate 4 QMS pools ensuring that queries are logged within 24 hours, updated every 48 hours and closed within the timescales agreed with the customer.Assist with cash collection and debt recovery for all supported accounts.
    View
  • Xerox
    Contract Administrator
    Xerox Jun 2004 - Apr 2007
    Support 2 local sales teams as a Contract Administrator.Co-ordinate QMS pools ensuring that queries are logged within 24 hours, updated every 48 hours and closed within the timescales agreed with the customer.Assist with cash collection and debt recovery for all supported accounts.
    View
  • Xerox
    Hcsb Contract Administrator
    Xerox Jan 2000 - Jun 2004
    To ensure that contract profitability increases on the account by 3% points year on year - increase of 7.4% achieved between 2001 - 2004.Manage the fleet of over 2,800 copiers and printers within the HSBC Account.Debt management on the account.
  • Xerox
    Customer Care Co-Ordinator
    Xerox Mar 1998 - Dec 1999
    Design and implementation of Initial Care Programme (INCA) into the UK company.Use the INCA tool to drive customer satisfaction - achieved benchmark customer satisfaction for the UK company in 1999.Work with other business areas on process improvement via information from the INCA tool.
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  • Xerox
    Service Diagnostician
    Xerox Apr 1996 - Mar 1998
    Remote Call Diagnostician for Customer ServiceTo clear 70% of service calls placed onto the systemEffectively plan engineer workload to ensure that a minimum of 95% of response times are met.
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Stuart Boland Skills

Management Process Improvement Leadership Customer Satisfaction Customer Service Accounting Solution Selling Managed Services Account Management Service Delivery Project Management Team Management Outsourcing Business Analysis Team Leadership Key Account Management Crm

Stuart Boland Education Details

  • Stockport College
    Stockport College
    Business And Finance; Business; Finance.Human Resource Management Option
  • North Trafford College
    North Trafford College
  • North Trafford College
    North Trafford College
  • Sale Boys Grammar School
    Sale Boys Grammar School

Frequently Asked Questions about Stuart Boland

What company does Stuart Boland work for?

Stuart Boland works for Bespoke

What is Stuart Boland's role at the current company?

Stuart Boland's current role is Project Manager at Bespoke.

What is Stuart Boland's email address?

Stuart Boland's email address is st****@****rox.com

What is Stuart Boland's direct phone number?

Stuart Boland's direct phone number is +4475388*****

What schools did Stuart Boland attend?

Stuart Boland attended Stockport College, North Trafford College, North Trafford College, Sale Boys Grammar School.

What skills is Stuart Boland known for?

Stuart Boland has skills like Management, Process Improvement, Leadership, Customer Satisfaction, Customer Service, Accounting, Solution Selling, Managed Services, Account Management, Service Delivery, Project Management, Team Management.

Who are Stuart Boland's colleagues?

Stuart Boland's colleagues are David Bright, Lucien Holloway, Kelly Humpleby, John Marnel San Pedro, J An, Raymond Miguel Gonzalez, Mark Anthony Mendaña.

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