CRCO for the Openwork Partnership Group, responsible for all second line functions including Enterprise Risk, Compliance, CISO, Privacy and Financial Crime. Oversight of the investment management and distribution entities in a sector leading vertically integrated firm. Holding SMF4, 16 and 17.Member of the Executive Committee, chair of the Executive Risk Committee and attendee at the Board Risk and Compliance Committee and Audit Committee.Leading the 2nd line support and oversight to strategy design and execution, including due diligence of a successful minority investment from a global PE house.

A member of the Compare the Market Executive. FCA Senior Management Function holder responsible for establishing and leading a high performance Risk and Compliance team. Providing advisory, oversight and actionable insight to the Executive and Board; ensuring the Risk framework supports excellent, customer oriented business decisions; and building resilience into risk practices. Working as part of the Executive to set and deliver a long-term growth strategy, responsible for defining the framework to consider long term threats to business and customer outcomes, and promoting a strong risk culture.- Ensuring the Board have confidence in enterprise-wise Risk and Compliance performance of the operating and strategic risk outlook- Chair of the Executive Risk Committee, reporting to the CTM Audit and Risk Committee- Developed R&C strategy to support a 5-year growth agenda and increasing breadth of offering - Accountability and contribution to the leadership objectives of the executive, including financial performance, setting and oversight of strategy, and execution of business priorities - Exec sponsor of business wide response to General Insurance Market Study – leading the review of business and regulatory change and managing the board agenda- Reset of the risk management approach across Strategic Change Portfolio for consistent oversight and aggregate assessment of risk at the Executive and Group level - Instigated the re-design of Conduct and Vulnerable Customer standards across the business, including standards for CX redesign, Marketing platform content review and customer communications- Led the Covid-19 continuous risk assessment and monitoring, reporting to the Audit and Risk Committee and representing the business on the Group Crisis Management Team

An expansive role reporting to the CRCO of the then recently merged M&G Prudential business to oversee enterprise-wide risks and a focus on Strategic, Transformation, Operational and Technology Risk. - Delivered a new Risk target operating model and framework to meet regulatory demands and reset the working practices for the UK team of over 120 staff- Advising the Executive and Board in decision making through advice, challenge and guidance on risk matters including: the safe management of merging of business units; setting the risk agenda for a £ multi-million digital transformation agenda; the wholesale transfer of outsourcing capacity between providers; and design and deliver of the annual ORSA report- Responsible for the management and development of the Mumbai office Risk and Compliance functions- Led two Group CEO commissioned reviews of problematic launch of a new distribution channel and adequacy of strategic plans to improve the UK control environment

Reported to the UK & Europe Distribution Executive member, responsible for designing, implementing and managing the risk and control framework for the entire Retail Distribution business. - Oversight of the operation, sales quality assurance, liaising with the 2nd and 3rd line functions and functions and instilling the Compliance and Conduct Risk framework into practices and processes. - Led a team of over 40 people across multiples sites, facing into highly challenging environments and relationships.- Financial Promotions sign off across all UK retail and corporate distribution channels- The role covered all distribution channels in providing support and oversight, anticipating emerging regulatory change and the impact that could have on the business and customers. The distribution channels included the intermediated business, regulated advice through Prudential Financial Planning, Corporate Pensions and the Direct to Customer channel.

Reporting to the UK & Europe COO I was responsible for leading the implementation and management of the risk and control framework for the UK Operations business unit, covering Customer Service, the Change and IT function and the oversight of material third parties. The role also supported the development of service delivery within the UK and providing insight and direction on risk decision making. The Operations function was a large, multi-faceted and complex business, working to manage and protect customer in the legacy estate but building new capabilities to future proof the organisation.I was part of the COO's Leadership Team and charged with building a new function in support of the business objectives, providing the COO with an independent view on the risk and control environment. The role also involved considerable compliance related activities, notably developing the Conduct Risk framework and reporting processes.Prior to this role I performed a variety of leadership roles in the provision of Risk and Compliance support across the Retail and Corporate divisions of the UK business.

Responsible for leading the relationship management between Prudential UK and our regulators, focusing on FSA, tPR and HMRC. Ensuring that the relationship developed and matured in a transparent way, and managing the interactions between executive and board and the regulators. Transforming the team from a back-office, largely administrative function to a team who brought direction and challenge to the way in which the business managed the relationships.Setting the UK strategy and objectives for the interactions with regulators and managing the business to that agenda in the lead up to the change in regulators from FSA to FCA and PRA. I also successfully led the management and delivery of the UK ARROW visit, providing guidance and direction to the Executive and Senior Management Teams.Acting as the UK lead for the Group Liaison team in setting direction for the engagement with FSA on Solvency II.

Design, set up and initial delivery of the programmatic approach to embedding business requirements for Pillar 2. Interpreting the requirements into practical process and functional changes and setting out the direction for the changes in practice for the Risk Function.

Reporting to the Chief Risk Officer with responsibility for leading the Risk and Compliance functions agenda and interactions with the MD of the Retail business and his Senior Management Team, including Product, Marketing and Sales.Primary point of contact for engagement on product and proposition design, interaction with the regulator, and issue resolution, forming part of the Retail management team. Acting as the Risk point of contact for the development of Prudential's pilot to re-enter the direct distribution market after an absence of 15 years.

Providing direct business support and intelligence to the MD of the Corporate Solutions/Wholesale business unit. The unit was responsible for mulit-billion insurer deals, bulk transactions and the Corporate Pensions sales team.A wide range of support activities including revision to the marketing approach, development of the units strategy and establishing networks across the UK business.

Multiple lead Compliance Advisory roles, with management of up to 40+ Compliance professionals providing support, guidance and challenge to the Retail, Corporate, Finance, HR, Operations and Actuarial functions of the UK business. Developing relationships and establishing control frameworks in the business, managing regulatory change into BAU and providing support to the development of propositions and projects.

A key member of a small development team responsible for preparing FSA for the implementation of Mortgage and General Insurance regulation. Design and implementation of key business processes, including the RFP for outsourced business support and the regulated Firm and Individual application process.Representing FSA at external forums and meetings with regulated firms.

Managing client engagements for retrospective reviews, FSA authorisation and N2 as well as business development and team management.