Stuart Brooks Email & Phone Number

Birmingham, Al, Us

Birmingham, Al, Us

Birmingham, Alabama, Us

• Oversee and maintain critical clinical communication platform (Vocera), supporting the operational needs of Alabama's only T1 Trauma Center.• Manage daily voice communication for over 2,500 users and mobile messaging for more than 5,300 users, ensuring reliable and efficient clinical communication.• Coordinate the ordering, configuration, and deployment system hardware, effectively addressing the dynamic needs of the hospital environment.• Lead server upgrades and perform routine maintenance, minimizing downtime and enhancing system performance for all end users.• Troubleshoot complex server issues, applying advanced problem-solving skills to restore functionality. • Collaborate with end users and cross-functional teams on various projects, improving communication workflows and integrating technological solutions to meet clinical demands.• Develop and implement training sessions for staff on new features and updates, ensuring smooth adoption and maximizing the utility of the communication platform.

Birmingham, Alabama, Us

Birmingham, Alabama, Us

• Spearheaded the analysis, design, and development of business applications within a designated business area, providing critical technical expertise and driving advancements in application functionality and performance.• Forged strategic partnerships with external vendors, facilitating the seamless integration and support of project initiatives, thereby ensuring their successful implementation and operational sustainability.• Engaged in proactive collaboration with users to address and resolve technological challenges, leveraging available technology to optimize workflows, enhance system usability, and elevate overall user satisfaction.• Planned and executed comprehensive enterprise-level departmental relocations and transitions, coordinating logistics and technical configurations to minimize disruption and maintain operational continuity.

Birmingham, Alabama, Us

Position is designed to assist with daily tasks, new deployment, troubleshooting, and front line support. • Utilized vSphere to deploy and administrate hundreds of virtual servers running Microsoft Windows Server 2008, Server 2008 R2, Server 2012, Server 2012 R2, and Server 2016• Led and completed several projects including Novell Decommission/Migration and FTP Migration. These projects involved providing regular updates and time estimates to management.• Installed and upgraded applications in Citrix XenApp 6.5• Provide technical support to end users, vendors, and other teams within department to identify potential issues and overcome obstacles.• Used Active Directory for group policy, group management, and user support.

Birmingham, Alabama, Us

• Responsible for support for 1500+ printers throughout enterprise system.• Ordered and Inventoried management of printer parts.• Supported Project Managers in new clinical deployments, regularly pulled for projects of critical importance when speed and accuracy were paramount.• Troubleshooting and deploying Windows 7 and Windows XP PCs. Sunray thin client troubleshooting. Hardware support for Flo and Rubbermaid Carts. Application Deployment and Support. PXE booting and imaging of Windows 7 and Windows XP.• Demo, deployment, support of Surface Pro 3 tablets.• VPN Troubleshooting. Troubleshooting of Cerner issues.

Birmingham, Alabama, Us

Birmingham, Alabama, Us

• Led operations for diverse food service concepts within the Fort Worth Zoo, ensuring excellence in service and product quality.• Oversaw the coordination and management of alcohol vendors for exclusive after-hours events, maintaining high standards of service and compliance.• Implemented effective cost control strategies for food and labor, achieving and maintaining budgetary targets.• Dramatically improved the main concept's inspection score from below standard to exceeding 90%, demonstrating commitment to health and safety standards.• Managed inventory, conducting monthly stock takes to ensure operational efficiency and minimize waste.• Optimized staff scheduling and allocation, aligning workforce management with company objectives and operational needs.• Played a key role in the troubleshooting and maintenance of Point of Sale (POS) systems, enhancing transaction efficiency and customer experience.• Addressed and resolved customer complaints and issues promptly, ensuring guest satisfaction.• Designed and implemented a comprehensive training program from the ground up, significantly improving staff skills and performance.• Conducted interviews and participated in the selection process of new hires, building a strong, competent team aligned with company culture and goals.