Stuart Campkin Email and Phone Number

Project managed multiple fast paced FTTP roll out programmes across London whilst also managing key client and stakeholder relationships within some of londons biggest councils and housing associations. Key roles and responsibilitbies were to maintain good working relationships with both the client and build partners by relying on my excellent communication skills, robust reporting models and stakeholder management experience. Key to the success of a project meant adhering to strict health and… Show more Project managed multiple fast paced FTTP roll out programmes across London whilst also managing key client and stakeholder relationships within some of londons biggest councils and housing associations. Key roles and responsibilitbies were to maintain good working relationships with both the client and build partners by relying on my excellent communication skills, robust reporting models and stakeholder management experience. Key to the success of a project meant adhering to strict health and safety constraints stakeholders design principles and resident engagement to ensure smooth delivery on multiple projects across often difficult areas of london. Another key responsibility was to closely manage the build partner relationships manage commercial agreements and procurement of materials. Show less

In this space I was responsible for the delivery and plan out of individual exchange profiles within the UK south Region. Roles and responsibilitbies are to closely manage the relationships with the fibre network build agent (Instalcom), to attend daily meetings to discuss the weekly delivery plan for individual exchanges and closely monitor the progress and quality of the build in line with the current Openreach standards. I also had a staff of 12 Field Base co-ordinators who were solely… Show more In this space I was responsible for the delivery and plan out of individual exchange profiles within the UK south Region. Roles and responsibilitbies are to closely manage the relationships with the fibre network build agent (Instalcom), to attend daily meetings to discuss the weekly delivery plan for individual exchanges and closely monitor the progress and quality of the build in line with the current Openreach standards. I also had a staff of 12 Field Base co-ordinators who were solely responsible for conducting build completion audits under the Let’s make this personal process, ensuring that the complete PON build was up to the required industry standard before submitting onto commissioning for customer release. Additional responsibilities were to provide leadership, to look at improving efficiency, effectiveness, increasing good customer service and network performance within the UK south region, to maximising the return on investment of all planned work, to lead, guide and support the network build agent, thereby enabling them to deliver the agreed national delivery report milestone dates, to time cost and quality. I was directly responsible for decisions concerning customer service both positively and negatively impacting within the team in accordance with investment and operational expenditure, financial limits and people management processes. Show less

In this space I was accountable for the national BDUK FTTP commissioning programme across FND. I managed a team of 24 people within the High Wycombe C of E. This was a multi-functional team consisting of AOC call handlers testing fibre continuity on FTTP products and CBT PON commissioners. I also managed the offshore workstream accountability within TCS a main 3rd party support supplier. My Role was to provide leadership, improve efficiency, effectiveness, customer service and network… Show more In this space I was accountable for the national BDUK FTTP commissioning programme across FND. I managed a team of 24 people within the High Wycombe C of E. This was a multi-functional team consisting of AOC call handlers testing fibre continuity on FTTP products and CBT PON commissioners. I also managed the offshore workstream accountability within TCS a main 3rd party support supplier. My Role was to provide leadership, improve efficiency, effectiveness, customer service and network performance within the patch, Region and UK, maximising the return on investment of all planned work, to lead, guide and support the team, thereby enabling them to deliver the agreed national delivery report milestone dates, to time cost and quality. I was directly responsible for decisions concerning customer service within the team in accordance with investment and operational expenditure, financial limits and people management. Show less

In this role I was responsible for a team of 20 network design planners and 83 Offshore Planners (Mumbai, Chennai and Pune) that plan and design bespoke network solutions to increase the capacity of our existing network to enable new customers both residential and Business to subscribe to our ultra-fast broadband products. My Role is to provide leadership, improve efficiency, effectiveness, customer service and network performance within the patch, Region and UK, maximising the return on… Show more In this role I was responsible for a team of 20 network design planners and 83 Offshore Planners (Mumbai, Chennai and Pune) that plan and design bespoke network solutions to increase the capacity of our existing network to enable new customers both residential and Business to subscribe to our ultra-fast broadband products. My Role is to provide leadership, improve efficiency, effectiveness, customer service and network performance within the patch, Region and UK, maximising the return on investment of all planned work, to lead, guide and support the team, thereby enabling them to deliver the agreed national delivery report milestone dates, to time cost and quality. I was directly responsible for decisions concerning customer service within the team in accordance with investment and operational expenditure, financial limits and people management.I have a proven track record in strong commercial customer service skills and a proven ability to engage, motivate and manage people to deliver business results. I also have a strong ability to deliver to tight timescales and to quickly identify innovative, pragmatic, cost effective network solutions. Show less

In this role I was responsible for supporting and guiding a team of 19 Network Surveyors. My daily roles included taking responsibility of a full range of people issues including attendance, overtime handling, POS tails, work stack shrinkage and Performance Management processes. I also managed the health and safety of the team. I actively drove performance leadership and look to improve direct report stats to improve the overall team efficiency. I also carried out both safety and quality checks… Show more In this role I was responsible for supporting and guiding a team of 19 Network Surveyors. My daily roles included taking responsibility of a full range of people issues including attendance, overtime handling, POS tails, work stack shrinkage and Performance Management processes. I also managed the health and safety of the team. I actively drove performance leadership and look to improve direct report stats to improve the overall team efficiency. I also carried out both safety and quality checks on the team and their workplace to ensure every team member was safe in the workplace. As an integral part of a management role I believe it’s important to raise every team member’s performance by building good relationships with each individual, to fully support the team and assist all individuals to develop and recognise success. Show less

I took over this role mid-way through 2013 and took full ownership to deliver jeopardised NGA work within their given completion dates. This being a national responsibility at MD level, to ensure all survey work allocated met the ECD dates given to various survey teams up and down the country by the regional allocators. I took full ownership of all jeopardy conference meetings, acting for National BDUK survey to highlight the delay areas via a carefully constructed national report that I… Show more I took over this role mid-way through 2013 and took full ownership to deliver jeopardised NGA work within their given completion dates. This being a national responsibility at MD level, to ensure all survey work allocated met the ECD dates given to various survey teams up and down the country by the regional allocators. I took full ownership of all jeopardy conference meetings, acting for National BDUK survey to highlight the delay areas via a carefully constructed national report that I personally built. Where required I offered detailed explanations and consultations to Planning GM’s on how best to turn the work and to show how survey could act more efficiently with meeting ECD’s whilst still maintaining health and safety practises and making sure quality standards were met. Show less

I was invited to join the NGA Planning team in November 2011 due to my methodical thinking, drive for results and my ability to deal with any area of the business. The role included working alongside CT (Carillion Telent) representatives at their HQ in Basildon Essex. I was tasked with dealing with the non-fluid planning issues for the South East FTTC project, and to be a first point coach to network planners and to offer guidance where necessary. I began to project manage the issue by… Show more I was invited to join the NGA Planning team in November 2011 due to my methodical thinking, drive for results and my ability to deal with any area of the business. The role included working alongside CT (Carillion Telent) representatives at their HQ in Basildon Essex. I was tasked with dealing with the non-fluid planning issues for the South East FTTC project, and to be a first point coach to network planners and to offer guidance where necessary. I began to project manage the issue by constructing a comprehensive document covering all work fluidity issues. This document was utilised by the project and build teams for updates of the on-going planning work. I then mentored and coached a new Manager to the South East on how to project manage the planning jeopardy issues. As each new phase began I introduced more detailed documents and organised face to face meetings with the stakeholders to overcome outstanding issues. Show less

As a Multi skilled engineer my roles and responsibilities included:• Installation of single and multiple telephony lines across a wide range of product in Business and residential properties.• To carry out a generic survey with the customer to agree the installation process whilst adhering to company health and safety regulations. • On site risk assessing to ensure safe working practises.• Fault diagnosis and fault fixing on underground, internal and overhead… Show more As a Multi skilled engineer my roles and responsibilities included:• Installation of single and multiple telephony lines across a wide range of product in Business and residential properties.• To carry out a generic survey with the customer to agree the installation process whilst adhering to company health and safety regulations. • On site risk assessing to ensure safe working practises.• Fault diagnosis and fault fixing on underground, internal and overhead networks.• Updating Network Records with any changes made to network routing. Show less

Roles and responsibilities included:• To Execute and terminate Multiple Customer access lines across BT’s MDF (Main distribution Frame)• To ensure all lines were tested correctly to job specification and fault clear before passing out to the external network.• Fault diagnosis and fault fixing.• Adhering to strict codes of practice, health and safety and security regulations to reduce risk of both personal injury and security breaches.

Internal Construction Engineer BT 2000-2005Roles and Responsibilities included:• Installation and commissioning of Transmission equipment such as,• CWSS• DWSS• SDH• Optical Fibre MUX• DDFWhilst carrying out this role I gained fibre spicing skills as part of the Optical Fibre MUX installations. Other roles and responsibilities included: Cable recovery’s up to 1000 copper pair cable carrying Private Circuit data and exchange circuit data in some of the biggest… Show more Internal Construction Engineer BT 2000-2005Roles and Responsibilities included:• Installation and commissioning of Transmission equipment such as,• CWSS• DWSS• SDH• Optical Fibre MUX• DDFWhilst carrying out this role I gained fibre spicing skills as part of the Optical Fibre MUX installations. Other roles and responsibilities included: Cable recovery’s up to 1000 copper pair cable carrying Private Circuit data and exchange circuit data in some of the biggest exchanges in London. Show less