Stuart Collins Email & Phone Number

Bournemouth, England, United Kingdom

Owner of three products with hundreds of thousands of users storing petabytes of data intens of thousands of data stores. This involved prioritising and planning the development ofnew tools as well as adding new features to and solving problems in existing technology.╴ Conducted daily standups, backlog grooming sessions, sprint planning, as well as roadmapmeetings to prioritize and communicate work completed and planned with stakeholders.╴ Key deliverables include developing, providing training for and supporting a number offeatures such as a certification process to meet regulatory commitments, firmwide dataretention & destruction processes to save $100k+, and transitioning to an automated requestsystem to improve SLAs and reduce the burden on technicians to manually fulfil requests.

Bournemouth, United Kingdom

- Created detailed User Stories and requirements documentation in Jira to explain the desired outcome using acceptance criteria to ensure effective product creation and testing.- Participated in User Feedback Sessions to refine designs for a new quoting system.- Performed a company wide audit to ensure GDPR compliance across all systems and data stores, focusing on data retention and expiry to appropriately obfuscate all relevant data.- Multi-platform Cross selling - Coordinated requirements for a cross selling objective on how best to promote our other products to our members and provide prompts for setup of new products. This involved managing multiple delivery teams among different platforms to ensure a consistent experience, segmentation of member groupings, and creating a hierarchy of logic for the relevant prompts based on data from multiple data sources.

- Utilised multiple requirements gathering techniques to understand and solve problems, such as independent research, business stakeholder interviews and workshops.- Owned ‘Web Accessibility’ requirements to ensure product met industry standards.Kortext is the world-leading personal learning platform, providing access to over half a million digital textbooks and digital content from over 1,000 of the world’s leading education publishers, as well as OER content. The Kortext platform allows students to create a truly personal bookshelf by also downloading course packs, lecture notes, presentation slides, and other subject relevant content, as well as personal ebooks.Kortext provides students with an enhanced learning experience through its range of smart learning tools. Allowing users to annotate their texts, view interactive content and collaborate with peers, students can connect with content in a way that is far more engaging than anything offered by a printed book. Kortext also provides access to powerful learning analytics dashboards, which create detailed data sets on how, when and which digital content is being used. These data sets help provide a deeper insight into learning habits and can be used to help inform decision making and create personalised learning paths.

London, United Kingdom

- Sole Business Analyst in a 70+ person company with 3 development teams.- Wrote documentation to provide training and inform staff of key changes.- Assisted lead engineers and Project Managers in scheduling the work required to ensure efficient use of development resources, including adjustments to Agile methodology used. - Documentation written and managed on Agile story boards, primarily JIRA. - Acted as Product Manager in defining direction of project and prioritisation, and acted as Project Manager in monitoring progress and highlighting issues. - Worked with internal developers as well as outsourced teams.Notable Projects:> E-commerce Platform Pricing Redesign - Acted as Project Lead & Business Analyst on an international ecommerce platform to fundamentally change the way that pricing of products was managed internally by all departments and displayed to customers. This involved eliciting requirements from senior stakeholders within the company, running technical workshops with senior engineers to discuss solutions, and creating training documentation for all members of staff explaining the changes and what impacts there will be across the company.> Outsourced Mobile App Creation - Worked as Project Owner, Project Manager, and Lead Business Analyst to create an Android and iOS Mobile Application to complement our ecommerce website with an external development team. This involved continuous contact with external team members, monitoring of timings and team member responsibilities, escalation of road blockers to relevant senior members of staff, and managing conflicting priorities of functionality and delivery scheduling.

West Sussex, United Kingdom

Avios is a Travel Rewards Programme in the same group as British Airways. I worked as part of a team of Business Analysts on various IT projects such as social media marketing, user acquisition, and tax/pricing. Responsibilities: - Facilitate discussions & workshops with stakeholders to gather requirements, create user stories & process models, and gain sign off. - Collaborate with offshore and onshore team members within a SCRUM Agile framework. - Performed gap analysis and feasibility studies to assist Product Sponsor in decision-making for the project.

Bachelor'S Degree, Business Enterprise Development, 2:1

I achieved an upper second class (2:1) degree focusing on using entrepreneurship and innovation. The course covered two main areas..

Mandarin Chinese, Written And Spoken, Hsk 5 - Professional Proficiency

Achieved HSK 5 after studying Mandarin Chinese full-time at a language school in Shanghai, having arrived in China with an elementary.