Stuart Conrad - Pmp, Csm, Pspo, Itil, Aws, Azure, Capm Email & Phone Number

Self motivated technology program/project management professional. I've managed applications, services, infrastructure, people, and have led program, project, service delivery, network operations center, service desk, and operations teams of all sizes in the cloud services space before the term "cloud services" even existed. As agile methodologies evolved, I have embraced them and introduced them into processes and procedures to drive innovation in my professional and day to day activities.As a cloud services pioneer, built multiple teams with a young startup company; transforming an unorganized collection of resources to a Microsoft Certified Gold organization using concepts derived from the ITIL framework. In my most recent role for Iron Bow Technologies, I demonstrated my project management expertise by successfully navigating diverse systems and services to implement state-of-the-art Digital Health solutions for prominent customers, including the United States Coast Guard. My developing of internal processes and materials, and refining of product lifecycles and roadmap activities, resulted in improved services and influenced executive decisions. I partnered with internal stakeholders to design solutions that met key needs and generated revenue during the Pandemic. Additionally, I launched offerings that increased sales and heightened Iron Bow’s presence in digital healthcare space. I am certain my program/project leadership and relationship building proficiencies can enhance service delivery and operations at organizations small and large.During my time as Director of Service Delivery at Allied Telecom, I oversaw and improved the performances of 3 mission-critical teams for Unified Communications Solutions, enabling their ability to provide business internet services. By enhancing my strengths in team leadership, my supervising of the company’s Technical Assistance Center, Network Operations Center, and Field Services Team led to heightened customer communications, incident solutions, installation and maintenance success, and operations for handling networked devices. If you are interested in discussing a potential match of my skills/experience with your need, please contact me at strtconrad@outlook.com for any questions or to arrange a time to meet with me. I would love the chance to discuss next steps to work with you or your team.