Stuart Dean Email and Phone Number
Stuart Dean work email
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Stuart Dean personal email
I am passionate about Compliance, Risk and Process Management. My key skills are:• Implementing management system frameworks and aligning to corporate objectives and culture• Driving quality improvements, security objectives and environmental controls into business operations, in line with corporate strategy • Ability to assimilate, develop and manage policies, procedures, legislation and codes of practice• Applying auditing methodologies across a variety of business activities, including information security and environmental compliance• A proven ability in prioritising, planning and delivering on key work activities• A proven team leader and player with the ability to lead and develop sound cross functional relationships • Capability to develop, manage and prioritise self and others to optimise results and achieve challenging targets • Experienced in the use of Microsoft Office applications (Word, Excel, Outlook, Power Point, Visio and Access)I am a Certified Information Security Manager (CISM), and am ITIL foundation qualified
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Information Security ManagerEast Midlands RailwayNottingham, Gb
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Information Security ManagerEast Midlands Railway Jan 2021 - PresentDerby, Gb -
Information Security Program ManagerPenn Medicine, University Of Pennsylvania Health System Aug 2017 - Oct 2020Philadelphia, Pa, Us -
Information Security Management Consultant (Contract Assignment)Parasol Sep 2016 - Oct 2016Warrington, England, GbProviding Information Security Management System design, development and consultancy to Westcoast Holdings Top management level briefings on Information Security Leading audit and compliance workshops for all business areas, including iT, Logistics, HR and Finance -
Quality And Information Security ManagerXma Ltd Mar 2011 - Sep 2016Nottingham, GbPromotion to take ownership of existing ISO9001 (Quality Management) and ISO14001 (Environmental Management) system Subsequently, the implementation of an ISO27001 Information Security Management System, and reimplementation to 2013 edition on its release Design and embedding of policies Risk assessment and mitigation, Instrumental in forming a risk aware culture within business Incident management DR and BC design, implementation, testing, communication and lead during events Internal auditing on business systems within scope Improvement management Redesign of all systems during acquisition of Viglen Ltd in 2014 to ensure fit for purpose management systems Compliance assurance for business, reporting to Board level for Information Security, Quality and Environmental matters -
Service Centre ManagerXma Ltd May 2010 - Feb 2011Nottingham, GbRetaining responsibility for Service Administration, added ownership of Configuration and Repair Service Center Managed capacity, work programmes and development of 6 manufacturer-certified engineers (Apple, HP, Toshiba) Provided bespoke solutions for clients Design and deployment of quality assurance processes within department, and significant development in infrastructure to allow multiple work streams to be active concurrently Delivery of several major government IT initiative (ATES)
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Service And Helpdesk ManagerXma Ltd Mar 2008 - Apr 2010Nottingham, GbPromoted to take control of customer facing Helpdesk team Providing 1st line technical support to business and consumer customers, on a variety of product types Implementation of Landesk Service Desk system Provided support for a number of significant government IT initiatives, including Laptops for Teachers and Laptops for Pupils, and Home Access Developing ITIL principle into team approach, including delineated incident and problem management
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Customer Services And Service Administration ManagerXma Ltd Jul 2005 - Feb 2008Nottingham, GbPromoted to take responsibility for busy administration team serving the Configuration and Repair Service Center
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Credit Control And Customer Services ManagerXma Ltd May 2001 - Jun 2005Nottingham, GbIn addition to below responsibilities, promoted to include ownership of the Customer Services function (additional 5 staff) Complaint escalation and management Reporting on trend analysis for error types Corrective and preventative action planning Customer satisfaction survey design and implementation Dealing directly with customers, logistics and Sales teams Raising, approving and reporting on credit notes Design and implementation of in-house system to reduce manpower overhead of credit processing, allowing 25% of team resource to be refocused on customer issues
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Credit Control ManagerXma Ltd Apr 1998 - May 2001Nottingham, GbPromoted as the business separated its two distinct operating modes, and took charge of the ‘Direct’, public sector debt ledgers. Staff management of 6 staff Board reporting on debt position, DSO results, aged debt and bad debt Representing business at legal proceedings to collect bad debts Implementation of best practice processes to improve collection efficiency Building of work parties to ensure relationships between Sales and Credit were positive and ensure buy-in on actions taken on poorly-performing accounts Implementation of Credit Force system to improve visibility of credit function Key achievement was to improve cash collection results by 20%, and significantly reduce aged debt to levels within strategic objectives by implementing structured work processes and reporting tools Insider fraud detection and evidence gathering
Stuart Dean Skills
Stuart Dean Education Details
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High Pavement Sixth Form -
Hucknall National Comprehensive School
Frequently Asked Questions about Stuart Dean
What company does Stuart Dean work for?
Stuart Dean works for East Midlands Railway
What is Stuart Dean's role at the current company?
Stuart Dean's current role is Information Security Manager.
What is Stuart Dean's email address?
Stuart Dean's email address is st****@****a.co.uk
What schools did Stuart Dean attend?
Stuart Dean attended High Pavement Sixth Form, Hucknall National Comprehensive School.
What skills is Stuart Dean known for?
Stuart Dean has skills like Information Security, Disaster Recovery, Management, Itil, Iso 27001, It Service Management, Team Management, Iso 9000, Security Audits, Business Strategy, Information Security Management, Security.
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