I have been involved in Train Maintenance for over 37 Years, from specifying maintenance programmes, technical work, production management, depot (light, heavy and refurbishment projects and programmes) and change management and commercial leases (vehicles and depots).After having held many roles in depot management in 2007 I moved into change management to assist the depots in performance improvements.In November 2009, I accepted an offer to take over the chairmanship of the ReFocus group (previously NFRIP). This steers some of the national short to medium term train reliability initiatives for the UK . It is an experienced group of people from the TOCs, ROSCOs and train manufacturers, who are in the lead for train reliability. In February 2010 I accepted the role of Engineering Director at Northern, to increase availability, reliability, customer experience, staff engagement, efficiency, quality, profit and to play my part in delivering the North West electrification in terms of fleet and depots.During my time at Northern the fleet availability improved by over 5%, despite introducing cascaded fleets and the introduction of the Class 319 fleet, reliability by over 250%, staff engagement by over 10% and training the team in lean skills to continue improvement in the future.The current Northern franchise should prove to be a massive transformation with new rolling stock and refurbished trains, so it should improve connections, capacity and quality in the North. Sadly I won't be part of it, as I left at the end of the franchise, but I thoroughly enjoyed my time at Northern and I have left a legacy of improving performance of the fleet, a team that knows how to get things done, a team that can think creatively when solving problems or increasing the customer experience and doing that within tight budgets, whilst increasing staff engagement, which is key to success.Specialties: Change Management, Lean principles, Production and Man management.
Listed skills include Change Management, Light Rail, Rolling Stock, Rail, and 26 others.