Account Portfolio Manager
• Delivered multiple large-scale projects within defined scope, time and budget constraints to achieve a targeted 30% GP.• Led the identification and mitigation of project risks, solving critical project issues that minimised delays and maintained the project timeline in complex and high-pressure situations.• Collaborated with the client on creating, managing and prioritising their pipeline of Hardware and Software upgrades, infrastructure management, migrations.• Managed project budgets of up to $10m, strategically allocating resource and skills, to ensure profitability and grow monthly revenue to achieve the planned gross profit.• Oversaw a high-profile systems migration programme from legacy storage systems to new file and block storage infrastructure, working with key stakeholders, end users and delivery teams to ensure a seamless transition.• Coached and mentored the team to manage and improve their performance and as part of the annual appraisal process, which facilitated professional development.