Systems And Reporting Analyst
CurrentKey Responsibilities:· To be the custodian of finance and income management systems: this will involve administration of the systems and of reporting tools.· Liaise with system and application providers to ensure delivery in accordance with contracted service standards. Be the primary contact point for system and application providers for any updates or patches and perform testing as part of upgrades or new system implementations.· Provide first line support for systems and application users, liaising with application suppliers to resolve issues if necessary (in conjunction with the IT team).· Develop, maintain and publish training materials related to the use finance and income management systems and applications.· Maintain oversight of system and application activity, developing a suite of monitoring reports and undertaking periodic activity and data quality audits.· Support the Finance and Income Management team in delivery of projects and strategies via provision of high-quality financial analytics to support decision-making.· Update, on behalf of Finance and Income Management Teams, corporate Balanced Scorecard metrics and develop and report upon a suite of Financial Key Performance Indicators.· To manage the Annual Price Increase (API) process and ensure that the annual price increase is checked and uploaded into the income management system and the correct charges have been levied for the resident (property, care, additional services etc.).· Support the wider Finance team in the preparation of monthly and annual accounts, completing allocated duties as directed in line with the month end/year end timetable.· Provide ad-hoc reporting and analytics to the Finance and Income Management teams as required.· On behalf of the Finance and Income Management teams, maintain and update the Risk registers and Contracts Register.· Ensure that all duties are supported by documented procedure notes with appropriate quality and financial controls in place and wit