Stuart Fraser Email & Phone Number

Nottingham, England, United Kingdom

Derby, England, United Kingdom

• Driving sales growth through class-leading, individualising relationship management; specialising in gathering customer requirements and translating them into targeted solutions and recommendations.
• Managing the end-to-end sales cycle for both aggregate and transport services; developing competitive price points and negotiating favourable terms to secure a strong bottom line.
• Prioritising accuracy and efficiency in coordinating customer orders, while maintaining meticulous… Show more
• Prioritising accuracy and efficiency in coordinating customer orders, while maintaining meticulous internal records.
• Driving cost efficiency by researching and sourcing both transport and aggregate suppliers, before engaging in robust negotiation to secure favourable terms without compromising quality.
• Developing and maintained multiple expensive Excel spreadsheets; updating costs and delivery charges on an ongoing basis to develop reports highlighting issues and opportunities for enhanced profitability.

Tamworth, England, United Kingdom

Hull, United Kingdom

• Assisted the customers in addressing/resolving customer delivery and payment issues, customer initiated price challenges, and problems associated with pricing anomalies.
• Established and maintained stock records and other documents such as inventory, filling requisition form, and coordinating with production, sales department, accounting and supply chain.
• Communicated with clients and updated them about freight pick-up and deliveries, communicates with freight… Show more
• Communicated with clients and updated them about freight pick-up and deliveries, communicates with freight forwarders, third-party warehousing and transportation companies. Show less

Hull, United Kingdom

• Provided customer service by greeting and assisting customers, and handled customer inquiries and complaints.
• Used information gathered in interactions to offer upgraded solutions, and services to meet clients changing needs.
• Responded to inquiries about products, services and upgrades from new, existing and potential customers by phone, and email within designated service level time frame.