Providing Support 1st Level and 2nd Level to Small and Medium Sized Customer Base. Providing Support for Varied company types including Accounting and Solicitor and Providing me with an updated knowledge of Windows 7, Microsoft Office 2007/2010 and Windows Servers 2008/2010. iPhone, Blackberry and Android Support. Added to this 3CX (VOIP) system qualifications and experience.I am currently Looking for new opportunities to expand my knowledge in Windows Desktop/Server environments and we… Show more Providing Support 1st Level and 2nd Level to Small and Medium Sized Customer Base. Providing Support for Varied company types including Accounting and Solicitor and Providing me with an updated knowledge of Windows 7, Microsoft Office 2007/2010 and Windows Servers 2008/2010. iPhone, Blackberry and Android Support. Added to this 3CX (VOIP) system qualifications and experience.I am currently Looking for new opportunities to expand my knowledge in Windows Desktop/Server environments and we have a busy office and generally know most issues and resolve them. Show less

After the outsourcing of the Somerfield IT department I was employed to successfully assisted manage and implement the split of the Infrastruture Support and Software development teams and to create and train the onshore / offshore Application Support Teams. Included in this role was the successful knowledge transfer, on time, of systems information and the management of support scripts. All this was achieved whilst providing full system and technical support at all levels of the… Show more After the outsourcing of the Somerfield IT department I was employed to successfully assisted manage and implement the split of the Infrastruture Support and Software development teams and to create and train the onshore / offshore Application Support Teams. Included in this role was the successful knowledge transfer, on time, of systems information and the management of support scripts. All this was achieved whilst providing full system and technical support at all levels of the business.Additional to my role was the planning and migration of the old NT4 Server / Workstation system to the new XP / Server 2000/3 system (50+ servers, 700+ workstations), Antivirus Solutions and SQL Server 7/2000. I gained extensive training skills during this time. Show less

Heavily involved in multiple large scale projects in and around the Companies distribution network.Successful Distribution Depot implementations of networks and systemsCreation and Development of bespoke real-time distribution database computer systems.Training, direction and management of over 1,500 staff nationwideExtensive experience of many Microsoft products including Client/Server technologies and desktop applications.Responsible for the Distribution Support Network… Show more Heavily involved in multiple large scale projects in and around the Companies distribution network.Successful Distribution Depot implementations of networks and systemsCreation and Development of bespoke real-time distribution database computer systems.Training, direction and management of over 1,500 staff nationwideExtensive experience of many Microsoft products including Client/Server technologies and desktop applications.Responsible for the Distribution Support Network and maintenance of the existing business systems in place at 14 depots in England, Scotland and Wales. Show less

During my time at Ice Electronics we went through many name changes and I was relocated from Denton in Manchester to St Ives in Cambridgeshire but essentially the core business remained the same, Quoting for customer systems and purchasing the stock for the entire PC section, I also worked building and installing computer systems and gained experience in a large array of Client / Server technologies including Microsoft Server 3.51 and 4.0 I also carried out site visits for optimisation of… Show more During my time at Ice Electronics we went through many name changes and I was relocated from Denton in Manchester to St Ives in Cambridgeshire but essentially the core business remained the same, Quoting for customer systems and purchasing the stock for the entire PC section, I also worked building and installing computer systems and gained experience in a large array of Client / Server technologies including Microsoft Server 3.51 and 4.0 I also carried out site visits for optimisation of systems and training of clients as well as installing cabling and networks. Show less