Contribute to overall strategic direction and performance of the Denny Sanford PREMIER Center; lead the convention center sales team. Maintain excellent working relationships with government officials who represent The City of Sioux Falls, The Sioux Falls Convention and Visitor’s Bureau, and The South Dakota Department of Tourism. Responsible for developing and communicating clear goals and standards to sales department. Advise employees on negotiating terms for event proposals and contracts. Create annual sales and marketing plan with objectives that can be clearly measured against results. • Helped transform an organization that required significant public subsidies to operate into one that operated in the black in 2022, a feat almost unheard of in the industry. • Responsible for 60% increase in venue room rental revenue between 2015 and 2022.• Lead team that outperformed budgetary expectations in 2014, 2015, 2016, 2017, 2018, and 2022. Broke revenue and profit records for 2022. • Booked one of the largest and greatest economic impact events in the history of South Dakota: 2018 Pheasant Fest & Quail Classic. Booked again for 2024.• Created booking policy that dramatically improved both overall direct event income and city-wide economic impact. • Developed revenue tracking system that is now used by several ASM Global venues nation-wide.• Engaged in difficult event cancellation negotiations during the nearly three years of COVID impact. These negotiations were successful in that they yielded cash flow for the organization while ensuring the preservation of long-term business relationships.• Collaborated with U.S. Secret Service and White House staff to organize and successfully execute a major event for President of the United States.

Developed business for corporate, government, and political accounts. Successfully negotiated contracts for new and existing clients to establish “win-win” Outcomes. Maximized revenues by bringing in new business and enhancing existing relationships. Conducted cold calls and outside sales calls weekly. • Sold over $20 million worth of business.• Highest revenue producing team member within the facility since 2008.

Coordinated operations associated with the loading and unloading of aircraft cargo. Simultaneously supervised three airport gates and 12 people. Ensured crewmembers properly fulfilled their duties in a safe and timely manner. Adapted to constantly changing flight schedules created by aircraft malfunctions, changes in weather, rerouting, etc. Collaborated with airport management to determine best use of crew labor and airport resources. There was never a flight delayed due to load errors under my supervision.