Stuart Hacking Email & Phone Number

St Albans, England, United Kingdom

 Planning and scheduling pre-planned service work Countrywide, liaising with sites and insurance inspectors.  Maintaining and Updating Contracts  Taking inbound calls direct from customers and logging onto the SAP Management System  Creating Quotations from engineers reports for further works needed, if any  Updating of Customer Websites to show the progress of their job

St Albans, England, United Kingdom

Main Responsibilities include  Shipment of new machinery to new sites countrywide, ensuring all serial numbers entered into the Service Manager  Processing Deliveries of Parts and Machinery and booking into the stock system  Ensuring the upkeep of Min/Max Stock Levels for Engineers Countrywide  Taking inbound calls from customers and logging parts supply calls on the system  Producing Despatch notes for all consignments and producing daily delivery manifests  Adjusting anomalies on the stock levels for engineers  Inputting machine Pre – Delivery Inspections before installation into the system  Recording any Back-Orders and ensuring these are delivered once stock has arrived  Recording of Refurbishment of major parts, and parts used, and booking these into the stock system

St Albans, England, United Kingdom

Main Responsibilities include  Responsible for scheduling daily duties for engineers Countrywide.  Planning and scheduling pre-planned service work Countrywide, liaising with sites and insurance inspectors.  Taking inbound calls direct from customers and logging onto the Service Manager System  Closing Down Engineers calls itemising parts used and description for customer information  Verifying Jobs ensuring all parts present / non-chargeable or chargeable to produce invoices and update the stock system accurately  Creating Quotations from engineers reports for further works needed, if any  Updating of Customer Websites to show the progress of their job

Welwyn Garden City, England, United Kingdom

Reporting directly to Inspector of Firearms, soley responsible for the duties of 200+ Firearms Officers for Hertfordshire & Bedfordshire, ensuring cover 24/7, 365 days per year no fail. Direct involvement with Firearms Officers in the Firearms Support Unit.Main responsibilities included  Ensuring continual update of Forcewide Duty Management System for my Teams  Updating Training for all officers every 6 weeks, ensuring cover if any officer fails the training update  Minimising the use of overtime by planning duties 6 weeks ahead  Last Minute cover for sickness – every slot MUST be filled no fail  Ensuring cover for officers during Court Abstractions  Inputting new shift patterns onto the Duty Management System  Managing Annual Leave for all officers, including monthly audits  Organising Reactional Operations ensuring all officers briefed and operation is fully manned