Stuart is a highly experienced Singapore-based technology leader with an international background in IT consultancy, outsourcing and operational delivery. He is used to running complex assignments which often deliver transformational change to the business and his focus is on ensuring the provision of secure, business-focussed IT solutions and services. He has a strong supply-side track record and considerable IT operations and managed service expertise. He has worked with business and IT leaders; providing pragmatic client-side advice and intervention to achieve the best service outcomes and value for money from IT organisations, sourcing arrangements and suppliers.Stuart has experienced the full outsourcing lifecycle from both client and supplier sides of the fence. He has managed contractual relationships and been directly responsible for the quality of IT provision to the business.He understands how to establish and run strong vendor performance and contract management regimes based around contractual conformance, SLAs and KPIs which reflect end-to-end service delivery and support business continuity and supply chain security. Previously, Stuart was a Managing Consultant at PA Consulting where he led the IT Advisory presence and PA's "Digital Trust" offering in Asia. Digital Trust services provide Cyber and IT Security to protect clients' business assets, maximise business data value and enhance brand reputation.Specialties: IT Sourcing, Vendor Management, IT Governance, IT Security / Digital Trust, Service Excellence, Account Management, IT Organisation Transformation, Business-Aligned Service DeliveryKey words: Service delivery management, contract management, account management, outsourcing deals, outsourcing contracts, bid management, business process re-engineering, delivery projects, implementation projects, delivery model design and implementation, infrastructure, cloud, hosting, operations
Listed skills include It Strategy, Solution Architecture, Business Transformation, Management Consulting, and 24 others.