Team lead for 3rd Line, Server, Network and Database functions within large Healthcare environment. Accountable for the provision and support of all IT Services. Leading the design, implementation and operation of the Trusts IT Infrastructure and support services including computer rooms, technical architectures, systems, services, policies, operation procedures and processes.Trust systems include VMware ESX 5.0, Hyper-V, System Center 2012 Suite (VMM, SCCM, SCOM, DPM), Windows Servers… Show more Team lead for 3rd Line, Server, Network and Database functions within large Healthcare environment. Accountable for the provision and support of all IT Services. Leading the design, implementation and operation of the Trusts IT Infrastructure and support services including computer rooms, technical architectures, systems, services, policies, operation procedures and processes.Trust systems include VMware ESX 5.0, Hyper-V, System Center 2012 Suite (VMM, SCCM, SCOM, DPM), Windows Servers (2003, 2008, 2012), Antivirus systems, Encryption, Windows Desktop image and policies, App-V, Cisco Blade Servers, HP Rack Servers, EMC Storage. Show less

Managed the Server & Desktop Infrastructure team. Supported existing server environment of over 100 Virtual Servers hosted on HP Blade Servers. Infrastructure workstream lead for first national Patient System implementation in London (Cerner). Designed and implemented the Server & Desktop Strategy. Identified which technologies to implement for our strategy and successfully bid for hundreds of thousands of pounds of capital to fund these projects.

Using Prince2 practices to deliver projects, organise and attend meetings, liaise with Business Managers and internal IT Managers to plan resources, time scales and training programs. Project lead on IM&T projects such as the first Cerner EPR system deployment in London, Dictate.IT dictation system and a Discharge Monitoring System (Discharge Jonah)

Responsible for investigating specialist or complex IM&T software/hardware issues that have been escalated via the Service Desk. Provide specialist advise to staff on systems, policy or development and/or adapt software to the Trusts requirements.Maintaining the Trust computer systems, analysing server performance, implementing and testing new systems. Creating and updating documentation, ensuring IM&T security standards are met and support the day to day IT requirements of the… Show more Responsible for investigating specialist or complex IM&T software/hardware issues that have been escalated via the Service Desk. Provide specialist advise to staff on systems, policy or development and/or adapt software to the Trusts requirements.Maintaining the Trust computer systems, analysing server performance, implementing and testing new systems. Creating and updating documentation, ensuring IM&T security standards are met and support the day to day IT requirements of the Hospital. Show less

1st & 2nd Line Support. Administration of Trusts computer systems. Hardware and software support for Servers, Desktops and printers. Backup of Servers.

1st & 2nd Line IT Support. Logging calls on Helpdesk system and fixing Desktop issues on site.