Stock And Operations Manager
London, United Kingdom
I was drafted in as part of a management team to help set up and be a part of New Balance's global flagship store in London, this included the early stages of recruitment for the whole store, training all new recruits, the actual set up of the store visually and the planning and organisation of all stockrooms.Once the store was open, I was asked to create a back of house, standards and operations guide to be used by all stores (in preparation for stores opening around Europe), which has… Show more I was drafted in as part of a management team to help set up and be a part of New Balance's global flagship store in London, this included the early stages of recruitment for the whole store, training all new recruits, the actual set up of the store visually and the planning and organisation of all stockrooms.Once the store was open, I was asked to create a back of house, standards and operations guide to be used by all stores (in preparation for stores opening around Europe), which has now been rolled out to all stores. I've been heavily involved in the regular launches and events that have been occurring, whilst dealing with any maintenance issues. As we it's still a new store and brand too, training the team is a regular and essential to the development of the back of house members. Cycle counts were introduced to maintain stock accuracy and monitor negatives, whilst so far 1 inventory has been performed to a positive outcome. Show less