Manufacturers of Bespoke Window Blinds Advertising Customer Service Telesales & Direct Sales Manufacturing Fitting and Installation Accounts & Purchasing

B2B Telesales _ selling advertising space - cold calling and working my own repeatsTraining and Managing the Telesales team whilst also being team member and having to do the same job role as they did along with the same targets to produce. This was to cold call (B2B) and sell advertising space in many different publications. I also took responsibility for chasing late payments, old accounts or bad debts. This was also at a paidcommission on top

I initially started working at the Wigan Outbound Call Centre as a Telesales Executive. My role was towork from a dialler system contacting existing customers with only basic services and up-selling themto other products, all whilst renewing subscriptions in to a new contract. We also received a bonus ontop of our normal commission generating a new customer referral during the call and then signed upafter passing credit checks etc... I was asked to trial a new acquisition role for approximately 6 weeks at the end of 2005. I createdmy own script and then worked closely with our I.T & tech support team to create data for me to call.I succeeded so well that in January 2006 I was promoted to New Acquisition Manager in the Wiganoffice until 2007 prior to the company merging with NTL and becoming the new company VirginMedia. I declined the redundancy payout and accepted the offer of relocation to their new Manchesterbased call centre (old NTL building in Wythenshaw) as New Acquisition Manager with a team of 13Telesales Executives who I personally wrote new scripts to use for cold calling and then trained to closesales following DPA. My responsibility for managing the team along with a monthly sales target wasalways over-achieved with record sales that are still yet to be beat - I know this because I occasionallyget calls from ex-colleagues asking for help and advice.

My first role for this company was to manage two sections within the classified pages of the Reporter and Observor Newspapers. After 12 months I was successfully managing four sections in all of theNorth West newspapers. Being recognised as the most efficient salesman within the building, after 18 months I found myself being pulled away from my usual job role to help other departments within the group achieve theirtargets on deadline days, this was basically to help fill the gaps within the paper which the editingdept. had made errors and selling selling space within the last 12 hours before print. I would also be given pages within our papers and tasked to create feature pages of some sort, simply so that extra revenue was gained by selling as many adverts as possible from sales tobusinesses within our database of previous clients. I would simply telephone our old customers and sellan advert within within my own "gimmicky" feature page I created, therefor turning a problem into asolution and always gaining the extra revenue for the newspaper to hit it's production target.