Managing all aspects of the showroom at the Bayswater branch.Sales, customer service, warranty claims, merchandising, whilst working to monthly budgets. After sales service, dealing with both retail and trade customers. Maintaining good trading relationships with builders and plumbers.

Sales, customer service, warranty claims, showroom maintenance, and deliveries in both bathroom and spa pool sides of the business.After hours included hand overs for spa pool customers, which involved teaching clients whom had purchased a spa all aspects of maintenance, including chemical usage and how to program their spas.

Primarily sales and customer service, combined with inventory control, maintaining store cleanliness and dealing with returns/warranty repair jobs.Training new recruits in sales and product knowledge, trusted to empty the tills and do the banking on a daily basis.