Stuart Howie Email and Phone Number

Providing specialised skills in troubleshooting and supporting the problems related to networked security products and data bases for customers around Australia.Analysing, researching, and evaluation of networked security products and their integration, and ensuring optimal network performance. Making independent decisions and recommendations on architectural problems and methods related to networked security products and infrastructure. Configuration, testing and troubleshooting of networked products such as cameras, NVR’s, intercoms, routers, switches and servers, as well as making use of network monitoring tools and software applications during configuration and troubleshooting. Carrying out system assembly works, troubleshooting, programming and ensuring the periodic backup of a systems data. Updating instructional documentation, preparing a knowledge base for the use of network and security devices, as well as during modification and enhancement of networks. Providing technical and design consultation to the internal sales team and customers regarding the networked products and devices. Carrying out projects and duties as assigned by management for improvement of daily tasks.Products exposed to include, Uniview, Risco (certified), Dahua, Elvox, Kantech, Rosslare (certified), Aiphone, Bosch Intrusion (certified), Digifort, NX Witness.

*System Design but not limited to CCTV, Access Control, and Network according to the DDS (Detailed Design Document)*Preparation of Data Books at QA level including Functional Diagrams, Block Diagrams, Loop Diagrams, General Arrangement, Single Lines, Power Feeds, Panel Layout, Field Junction Box Layout, Hook Ups etc*Preparation of FATand CFAT documents*Commissioning of FAT documents, making sure that all systems are setup in a sandbox environment and tested to an acceptable level before being released to site for installation*Preparation of Stage 1 Certificates *Preparation of Stage 2 Certificates *Preparation of Stage 3 Certificates *Preparation of Punch List Certificates*Preparation of Track Report for overall project completion*Redlining of drawings and documents throughout the commissioning phase*Updating of punch lists and resolving punch issues throughout commissioning phase*Updating a track report daily and submitting report weekly to client and upper management*Making sure that health and safety policies are adhered to*Hosting tool box talks*Making sure that DSTI`s are filled in daily*Filling in of daily diaries*Making sure equipment is installed according to the Design Specification*Commissioning of CFAT documents*Compiling of backup and restore manuals*Compiling of training manuals*Compiling of AS Built documentation which includes all stage 1-3 signed off certificates, all signed off punch items, all OEM manuals, all backup and restore manuals, and all training manuals*Copies of all original documentation kept and originals hand over to client*Remote support across all sites on all platforms*Ad-hoc project work (e.g. System testing, System backups, Replacing faulty equipment, UTP cable testing, Fibre cable testing, Continuity testing, Work Authorization Reports for ongoing maintenance on existing sites, Maintenance reports, Maintenance check sheets, Maintenance project schedules Troubleshooting, Inventory lists)

* Assist the sales team with the design of E-secure and i-Dentified sites as part of the pre sales process, as per the Atec toolbox*Assisting the CTO in designing of non-product solutions for security and access control for special projects*Managing the installation and setting up of normal UTP (Cat5) networks*Managing the setting up of CCTV and Surveillance cameras over COAX or, Fiber or UITPcat5 Networks (IP)*Responsible for pre-installation setup and quality control of e-Secure and i-Dentifid systems*Drawing up and maintaining of site files, processes and procedures for e-Secure and i-Dentifid sites*Responsible for Tier-3 support on all e-Secure and i-Dentifid sites*Live e-Secure and i-Dentifid site Tier-3 preventative monitoring with NMS systems*e-Secure and i-Dentifid sites Tier-3 SQL database maintenance and support*Providing handover to projects once sites have been assessed, designed, and documented*Overseeing installation and commissioning on all sites*Attending site surveys with Sales on the technical aspect*Assisting with any technical site concerns and coming up with the best possible solution*Providing training to the client after installation*Strict quality assurance on all products, testing every single possible scenario on all equipment before CTO signs off on new software releases on Visitor Management Software*Providing Developers with a full bug analysis of developed software*Setting up of training manuals*Getting on board with finishing sites if projects can’t cope to meet deadlines*Coaching fellow colleagues*Do regular site checks to see if sites are still up to standard, make sure that technicians have not taken any shortcuts and to make sure all backups on databases have been done so that in the event of server crashes there are always backups*Knowing the duties of all technicians*Manage and oversee fiber/wireless installation teams*Manage projects pro-actively so that no deadlines are missed

*Fix previously wrong installed access control sites*Configuring and installing of server racks, server equipment, access control, cctv, intercoms*Doing site visits and making sure that routes are laid out for installation*Troubleshooting and repairing networks*Installing and Setting up of UTP (Cat5) networks*Working closely with the project managers*Labelling of cables*Drawing up wiring diagrams for installation*Cloning of hdd`s for visitor management system*Configuring software for visitor management system, access control, and cctv*Testing Visitor Management System*Troubleshooting Visitor Management System*Configuring cctv software*Obtaining a good working relationship between myself and clients*Installing of networks.*Testing of networks.*Troubleshooting networks.

*CCTV – installation, configuration, maintenance, trouble-shooting*Electric Fence – installation, maintenance, trouble-shooting*Centurion D5 Controllers – Installation of sliding gates motors, swing gate motors, configuration of all D5 controllers, maintenance, trouble-shooting and providing customer service to clients with regards to configuring*Boom Gate – installation, configuration, maintenance, trouble-shooting, servicing *Access Control – installation, configuration, maintenance*Alarms – installation, programming, maintenance*Reporting to upper management *Ensuring the project runs according to schedule and to budget, managing programs of work and finding solutions to problems that may cause delays such as the late arrival of materials*Maintaining strict quality control procedures - this necessitates regular testing of materials, visual inspections of work and frequent tours of the site*Conducting regular site safety checks*Installation of new PC`s and software*Software upgrades*Configuration of DVR`s (digital video recording) units*Maintenance on all major sites with SLA agreements

*Working closely with the systems developers customising the software application tailored for the company's specific needs*Designing and creating system menus for ease of work and for productivity*Resolving concerns with newly developed software*Logging of calls regarding system bugs and performance*Design system upgrades for better productivity of warehouse, purchasing and customer service departments*Setting up of networks*Configuring of PC`s*Installation and configuration of new software*User Administration (setup and maintaining user accounts)*Maintaining systems*Verify that all peripherals are working correctly*Arranging for faulty hardware to be repaired or replaced under strict time lines*Monitoring system performance*Creating of backups and the testing thereof*Monitoring network communications between head office and warehouse*Update all systems when new operating systems and software versions are released*Creating of domains and policies*Implement policies for the use of the company's computer network

*Picker and packer of pattern books ranging from single line orders to multiple line orders averaging about 150-200 day*Picking of floor stock fabrics was added to my role*Acquired a forklift license*Advanced to cutting of fabrics, stock control, goods receiving then dispatch*Expediting approximately 300 orders a day*Liaison with customer service in regards to orders*Shipments and exports*Organizing of collections for shipments*Offloading of stock*Warehouse maintenance*Floor planning of the warehouse*Ensuring warehouse space is utilised for maximum productivity*Conducted quarterly stock takes during night shifts*Running end of day reports*Warehouse sales*Training of employees on­ operating systems and applications used, cutting of fabric, packing of fabric, picking of orders, exporting of orders

*Picking of parts*Packing of parts*Shipping out and receiving of parts*Liaising with franchise clients in regards to parts and orders*Leading a team of 3 pickers and packers to ensure that orders are picked effectively and efficiently and in a timely manner*Reporting to manager on daily basis with regards to orders and progress*Responsible for the receiving of containers and matching delivery notes to the actual stock*Ensuring stock gets packed away in a timely manner without the loss of production