Director L It Support L It Consultancy L Hardware And Software Installations
CurrentI have worked at LBT for 20 years, progressing to company director. Today I am responsible for the overall management of the IT support department and maintain some active involvement in server installations, network and hardware installations, software upgrades and diagnosis of system faults. We have implemented a client-side monitoring app which alerts our IT support team quickly in order to investigate issues arising in the client’s system including errors in custom software. In addition to overseeing IT support, I ensure the smooth running of the company, proactively look for new business and follow up inbound sales leads. This includes meeting with new customers to discuss their requirements and putting together detailed proposals.