Stuart Inns Email & Phone Number

London, England, United Kingdom

All-encompassing life and health UW role concurrently working on projects across the EMEA region.Responsibilities range from partner relationship management to automated UW implementation, philosophy definition, customer journey design, data analysis, product development, team training and operational UW countersigning:- Authority: Life/ADB 3 million EUR, CI/TPD 2 million EUR, DI/IP 100,000 EUR per annum.- Automated UW rules engine implementation: Leading on EMEA Magnum implementations for new and existing distribution partners across UK, IRE, GER, ITA, NL, FR, CH from an underwriting development perspective. This includes close work with the partner to help meet their needs, define the UW philosophy, manage risk and produce iterative improvements to the engine to drive sales and automated efficiency. The automated developments are seen through from design stage right through to the final IT integration and subsequent data analysis.- Product development: Working across the full suite of protection products pan-EMEA, helping to simplify for customers and innovate traditional products into new, digital solutions.- Partner relationships: Working with our partners pre and post-launch to understand their needs, customer demographic and distribution methods to collaborate and develop underwriting models that suit them.- Training: Development of a new UW trainee authority matrix with responsibility for countersigning cases, providing constructive feedback to aid our team's growth and help them achieve their UW authorities.

London, United Kingdom

See role above.

Bristol, United Kingdom

End-to-end underwriting rules development with new ideas generated through analysis of MI and operational UW work. This entails design, sign-off, implementation and testing of new rules to manage risk, improve straight-through processing rates and the customer journey:- Automated UW development: Including lead developer responsibilities on some releases. This involved managing our team and timeline of work to deliver, with all interested parties kept informed and happy with our progress. Release content included philosophy changes design, build and testing of complex rule-sets such as mental health and neurological risk factor rules in a time-sensitive environment.- Literature and presentations: Responsibility for producing and explaining UW rules changes in the form of tailored presentations, calls and documents to ops, sales and key strategic partners. This included responding to feedback in an articulate manner using analysis of evidence and MI.- Internal UW website: Personal development and maintenance of the internal UW website so that ops have all the latest rule changes available online with sufficient rationale to justify philosophy decisions.- Prioritising deliverables: Shifting quickly depending on claims analysis, reinsurance changes and the need for defect resolutions, so the need for strong time management and adaptability in this role was paramount.- PMI development: Responsibility oordinating and rationalising changes to the PMI UW philosophy in order to make UW more competitive within the market and improve risk management.- UW forum: Pro-active involvement in an "transformation group" to ensure our UW was progressive in the market.

- Life and Disability Underwriter - 'Fully effective'.- Post authority - GP info, medicals, bloods- Life £750,000- Critical Illness - £500,000- Income Protection - £1,333 per month- Ratings, exclusions, declines, postponements- TPD/WOP/fracture cover/Global Treatment

Salisbury, United Kingdom

('Senior' position from May 2012)- Utilised excellent product and business operations knowledge to consistently achieve sales targets over a proliferation of protection and pension products, whilst keeping customer interests at the fore. - Developed, written and implemented new group and individual training plans for vital systems, products and sales techniques to multiple existing employees and any new starters.- Innovated sales campaigns by planning, producing and leading two new sales initiatives to make value of and retain clients (one yielding 3000 leads and the other 26000, with 13000 for the next year).- Taken ownership of managing transitions to new systems and rates in an efficient manner that is consistent with the expectations of strategic partners and customers. Maintaining the relationships with these groups was of paramount importance whilst leading on this. Examples include the transition to 'gender neutral' insurance rates leading up to December 2012.- Aimed to improve product knowledge, processes and solve technical problems through my own initiative and a network of contacts across the company. Produced workarounds for system issues to ensure sales complete.- Coached struggling staff members and provided detailed feedback on their progress to management. - Designed and written technical product literature, letters, scripts and action plans in an effective and compliant manner.- Audited sales calls to ensure regulatory requirements are adhered to.- Consistently hit sales conversion targets of 45% every month in 2012 and 2013.

Journalism, Film And Media, Communication, Journalism, And Related Programs, 2:1

Activities and Societies: JOMEC - Journalism football team.

English Combined - A, Geography - A, Media - A (A Levels), History - B (As Level)