Provision of oversight of HSBC's insurance activities across the globe. Role has included - responsibility for the development of climate framework and wider sustainability framework- responsibility for the management of global reinsurance relationships and global reinsurance strategy - development of distribution framework and oversight of new large scale insurance sales forces in multiple geographies- oversight of all product developments in all territories across the… Show more Provision of oversight of HSBC's insurance activities across the globe. Role has included - responsibility for the development of climate framework and wider sustainability framework- responsibility for the management of global reinsurance relationships and global reinsurance strategy - development of distribution framework and oversight of new large scale insurance sales forces in multiple geographies- oversight of all product developments in all territories across the globe- development of third party risk management framework and oversight of risk performance - membership of various global committees both in Insurance and the wider Bank, and of local Board sub committees. Show less

Responsible for forming the Marketing Department and developing its capabilities to support business strategy within a business holding £9 billion funds under management and generating new business of £300 million APE. Managed a team of circa 40 across 2 sites with annual budget of £3m. Responsible for key elements of strategic review of At Retirement Market. Responsible for development of propositions for vesting customers and for new customers.Key achievements:• Successfully led… Show more Responsible for forming the Marketing Department and developing its capabilities to support business strategy within a business holding £9 billion funds under management and generating new business of £300 million APE. Managed a team of circa 40 across 2 sites with annual budget of £3m. Responsible for key elements of strategic review of At Retirement Market. Responsible for development of propositions for vesting customers and for new customers.Key achievements:• Successfully led the formation of the Marketing Dept including OD definition, recruitment of senior management team, and development of marketing plan. Developed team culture and programme to enhance capabilities and efficiencies reducing cost base by over £0.5m p.a.• Delivery of agenda of communication process improvements to reduce cost, increase speed to market, enhance quality and maintain risk profile. Turnaround times were reduced by over 30%.• Delivery of new brand vision for AXA in Corporate Benefits space. Re-positioned the AXA brand with key distribution partners.• Creation of a Customer Marketing function that developed lifetime customer engagement strategy to maximise revenue. Business case showed increased revenue of over £2m p.a.• Sponsored and drove though development to investment only proposition that added funds under management of over £50m.• Development of internal communications strategy and agenda for the business to maximise staff engagement in a period of significant corporate change.• Designed market leading at retirement proposition for engagement with current customers including definition of segmented customer journeys to maximise retention and increase commercial benefit by 50%.• Designed annuity proposition for new customers targeted at delivery of 10% market share. Defined segmented distribution strategy using all channels including social media. Defined branding and its integration with parent brand. Show less

Responsible for development of strategy for the business unit. Responsible for proposition development. Delivered a full strategic review leading to AXA’s withdrawal from initial commission market, reducing new business strain and delivering material cost savings.

Responsible for proposition strategy and development of a start up protection proposition. Responsible for managing the risk framework within the business. Designed and launched market leading, award winning protection proposition. Proposition grew to circa 10% market share in a competitive market. Delivery of the first integration of general insurance products into the life protection proposition in UK market. Design and delivery of first non-contestability guarantee in intermediated UK term… Show more Responsible for proposition strategy and development of a start up protection proposition. Responsible for managing the risk framework within the business. Designed and launched market leading, award winning protection proposition. Proposition grew to circa 10% market share in a competitive market. Delivery of the first integration of general insurance products into the life protection proposition in UK market. Design and delivery of first non-contestability guarantee in intermediated UK term market. Show less

Responsible for development of pricing frameworks and pricing bases for the full range of life assurance products to optimise profitability. Responsible for managing relationships with reinsurers. Delivered strategic review of future of company including assessment of new business potential relative to closed book scenario resulting in new corporate strategy.

Member of Finance Management Team on major wealth management strategic project across banking and insurance sector. Responsible for finance interface into Marketing and for production of the business case. Responsible for assessing value creation through customer acquisition.

Responsible for the development of propositions across the protection range including term, critical illness, income protection, whole of life and long term care.

Responsible for the marketing, pricing and proposition development of the individual annuities offering. Responsible for developing market penetration following launch. Grew business to circa 10% IFA market share.