Stuart Mark work email
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Stuart Mark personal email
IP Networking, network support, network design and architecture, application profiling and performance, process improvement, consultancy, technical and management-level writing, data/statistical analysis, people management, budget management, some limited project management, some limited security.Specialties: CCIE since 2001ITIL Foundations since 19996 Sigma Green belt since 2007.SANS GSEC since 2004
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Manager - Service Reliability EngineeringTelus Apr 2019 - PresentVancouver, British Columbia, CaI support a team of Network, OSS and Process Improvement experts to ensure reliability is designed into all TELUS service offerings.The main areas of focus for our team are:* Service Reliability Governance* Operational Readiness* Reliability Modelling & Analysis* Infrastructure & Service Reliability AuditUntil March 2021, my team was also responsible for:* OSS Architecture* Incident Management alarm handling & automation -
Manager Planning & Engineering - Operational ReadinessTelus Sep 2015 - Apr 2019Vancouver, British Columbia, CaManage the Operational Readiness team, responsible for governance and oversight of all new technology and service introduction into the TELUS Core Network Operations organisation. Ensure Operations is fully prepared at product launch in the areas of:* Alarming & Trouble Ticketing* OSS tools* Capacity* SecurityThe OpsR team is responsible for ensuring that both lab and production testing is completed and owns all Operational Readiness checklists to ensure currency as technology evolves.
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Manager Planning & Engineering - Network Performance AnalysisTelus Jan 2008 - Aug 2015Vancouver, British Columbia, CaManage the "Network Performance Analysis" team, responsible for reliability measurement, quality measurement, root cause analysis and proactive improvement of TELUS infrastructure and services. Also support team member performance, career development, training and manage team budget.
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Senior ConsultantTelus Jul 2004 - Jan 2008Vancouver, British Columbia, CaSubject matter expert in IP networking. Performed analysis of network performance, root cause analysis, proactive improvement activity, process improvement, network design.
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Senior ConsultantThrupoint Jun 2002 - Jul 2004Fairfield, New Jersey, UsProvided billable-hour technical and process consultancy to clients in the Service Provider, Banking, Insurance, Cellular and Government sectors. -
Freelance Writer For It Week MagazineZiff Davis Jan 2000 - Sep 2002New York, New York, UsWrote articles for the 'Briefing Papers' section of IT Week Magazine (now defunct) in the UK. -
Data Network ArchitectStandard Life Feb 2000 - Jun 2002Edinburgh, Scotland, GbEnterprise network design, multicast implementation, project management. -
Support ConsultantStandard Life Apr 1996 - Feb 2000Edinburgh, Scotland, GbTier 3 network support, network management, application profiling
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Pre/Post Sales EngineerNetwork Systems Apr 1990 - Apr 1996Provided pre and post sales support to corporate clients on Network Systems products. SNA networking, IP networking.
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Systems EngineerNetwork Systems Corporation (Nsc) 1990 - 1996Pre and Post sales support of proprietary SNA networking products and IP networking products.
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Customer EngineerIbm Jul 1988 - Apr 1990Armonk, New York, Ny, UsMaintained large systems (printers, tape drives, cheque sorters) in London City Region -
Sponsored Maintenance StudentIbm Jun 1984 - Jun 1988Armonk, New York, Ny, UsParticipated in 4 year programme to become production maintenance technician at IBM plant in Greenock, Scotland. Gained Higher National Certificate (HNC) in Electrical & Electronic Engineering and Engineering Industry Training Board (EITB) Maintenance Technician qualification. On the job training in production robotics and Surface Mount Component (SMC) production technology maintenance.
Stuart Mark Skills
Stuart Mark Education Details
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Six Sigma Green Belt -
SansGsec
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CcieCisco Certified Internetwork Expert
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James Watt CollegeHigher National Certificate In Electrical & Electronic Engineering
Frequently Asked Questions about Stuart Mark
What company does Stuart Mark work for?
Stuart Mark works for Telus
What is Stuart Mark's role at the current company?
Stuart Mark's current role is Manager - Service Reliability Engineering at TELUS.
What is Stuart Mark's email address?
Stuart Mark's email address is st****@****lus.com
What schools did Stuart Mark attend?
Stuart Mark attended Six Sigma Green Belt, Sans, Ccie, James Watt College.
What are some of Stuart Mark's interests?
Stuart Mark has interest in Social Services, Children.
What skills is Stuart Mark known for?
Stuart Mark has skills like Network Design, Telecommunications, Itil, Networking, Project Management, Cisco Technologies, Network Administration, Ip, Security, Network Architecture, Mpls, Data Center.
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