Stuart Marshall Email and Phone Number
Stuart Marshall work email
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Stuart Marshall personal email
Friendly, motivated, and constantly evolving professional looking to solve problems and expand my skillset. Experienced ServiceNow specialist with a ServiceNow Certified System Administrator certification - I love the way ServiceNow works! Technically minded with an aptitude for people and processes, my goals are to always be good at what I do, never stop learning, and to help others be successful.
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Senior Functional AnalystFirst AmericanWinchester, Va, Us
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Senior Functional AnalystFirst American Feb 2024 - PresentSanta Ana, Ca, Us -
Servicenow Cmdb Business AnalystMilestone Technologies, Inc. Sep 2023 - Feb 2024Fremont, California, Us• Function as a CMDB fulfiller, completing over 80 requests a month from CMDB users for an industry leading global telecommunications company• Assist in the management, health and upkeep of a 20+ million Configuration Item CMDB with multiple integrations• Normalize thousands of location records from differing systems of record to ensure that the CMDB remains the single source of truth• Create and maintain process documentation for releases and projects, working closely with stakeholders to ensure accuracy -
Cmdb AnalystCollins Aerospace Oct 2022 - Aug 2023Charlotte, North Carolina, Us• Manage and troubleshoot a complex, global ServiceNow Discovery implementation across hundreds of domains and environments and discovering hundreds of thousands of Configuration Items daily• Migrate legacy data sources into the CMDB, mapping fields and assisting in data migration and validation, and providing training and guidance to relevant teams in order to ensure the success of the CMDB • Work with key stakeholders to troubleshoot and remediate firewall, credential, and IP address issues resulting in discovering thousands of new Configuration Items• Be responsible for recording undocumented processes and procedures and creating process documentation -
Servicenow Business AnalystNetimpact Strategies Inc. Jan 2020 - Oct 2022Herndon, Virginia, Us• Manage and be responsible for a 15+ person team’s ticket queue, resolving over 50 tickets a month• Implement, run, and troubleshoot ServiceNow Discovery against an entire network, identifying and collecting data on thousands of Configuration Items in the CMDB• Expand and operationalize an infant CMDB into a single source of truth for tens of thousands of Configuration Items• Implement the Common Service Data Model through each iteration as it was released, from 1.0 to 4.0• Create and manage ServiceNow enhancements throughout the lifecycle from initial requirements gathering to facilitating user acceptance testing• Act as customer liaison and SME for ServiceNow’s CMDB, Discovery, Change, Asset, Request, and Incident modules -
Business System AnalystNeustar, Inc. Feb 2018 - Jan 2020Reston, Virginia, Us• Manage, configure, export/import, and report on thousands of CMDB configuration items daily • Create and execute queries against the CMDB to highlight data issues and drive business decisions• Review and approve change requests and facilitate Change Advisory Board (CAB) meetings across the enterprise• Create and distribute documentation on change management and CMDB processes and procedures• Manage and fulfill internal customer requests and manage ServiceNow ticket queue• Develop and maintain reports and dashboards to provide insight into change and CMDB processes -
Change Management InternNeustar, Inc. Aug 2017 - Jan 2018Reston, Virginia, Us• Following up on and closing 15-20 change tickets a week, resulting in bad change data in the CMDB being reduced by 75%• Assisting change manager during Change Advisory Board meetings by improving change tickets to provide documentation on changes and prevent incidents• Data analysis to improve CMDB processes, tables, and forms• Developing and running manual test cases to discover and document bugs in software upgrades
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Banquet Captain1757 Golf Club Aug 2014 - Jan 2018Reston, Va, UsLeads and oversees the serving team in the facilitation of private events such as weddings, business meetings, and fundraisers.Duties include:-leading a team of 2-8 servers in event set up, facilitation, and break down-Serving as a point of contact for event hosts and guests during events to ensure guest satisfaction and provide a line of communication between guests and event coordinators-close or open the business at the beginning or end of the day and take responsibility for the physical security of the building
Stuart Marshall Skills
Stuart Marshall Education Details
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Year Up United
Frequently Asked Questions about Stuart Marshall
What company does Stuart Marshall work for?
Stuart Marshall works for First American
What is Stuart Marshall's role at the current company?
Stuart Marshall's current role is Senior Functional Analyst.
What is Stuart Marshall's email address?
Stuart Marshall's email address is sm****@****ies.com
What schools did Stuart Marshall attend?
Stuart Marshall attended Year Up United.
What skills is Stuart Marshall known for?
Stuart Marshall has skills like Data Analysis, Servicenow, Customer Service, Reporting And Analysis, Verbal Communication, Business Process Improvement.
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