Stuart Mason Email & Phone Number

London, United Kingdom

London, United Kingdom

Reporting to the Chief Commercial Officer and responsible for driving and delivering revenue and profit growth across all international markets through the leadership of Revenue Management and Sales functionsGlobal Customer and Revenue Programme Director (November ’13 – November ’14) across Sales, Revenue Management, Marketing and Digital as part of a 500 day transformation programme to deliver over $150M in free cash flowDelivered between 1-3% market share growth through the implementation of Sales Force Effectiveness programmes in key markets such as France, UK, Sweden and SwitzerlandDelivered over $30M incremental revenue improvements annually through improved Revenue Management practices (dynamic pricing, forecasting, sales negotiation, pricing discipline and cultural change)

London, United Kingdom

Reporting to the Chief Operating Officer and responsible for the development and execution of revenue management change and excellence across all international marketsImproved the forecasting and visibility of markets’ forward position giving improved pricing decision making and resulting in incremental revenues in excess of $50M across all international marketsImplemented an integrated Dynamic Pricing Model that drove improved commercial sales negotiation with advertisers, agencies and specialistsBuilt the Revenue Management function across key markets (including France, UK, Sweden, Spain, Belgium, Italy, Switzerland, Australia and Singapore) and the effective collaboration between Revenue Management, Sales, Marketing and Finance resulting in aligned commercial decision making around price, creative sales generation and inventory managementSpecial award: received for significantly changing the culture and performance of sales and pricing within Clear Channel

London, United Kingdom

Board member reporting to Group CEO and responsible for the delivery of revenue and profit growth across all hotels through the leadership of Sales, Revenue Management, Distribution, e-Commerce and Customer ContactDelivered a 6% increase in revenue (£18M), through rate growth versus competitors and an increase of over 50% in profit versus budget (£25M achieved versus a budget of £17M)Managed the revenue maximisation of key special events delivering up to 50% YOY revenue growth (e.g. Farnborough increased revenue from £2M to over £3M)Created and implemented a centralised Reservations Call Centre driving service levels of over 99%, abandoned call rates under 3% and call conversions of over 40%Implemented two brand (Guoman & Thistle) websites to drive the company’s direct on-line strategy. Revenue through the brand websites increased from 2% to 14% of revenue in 2 years.Managed the Local, National and Leisure Sales teams to drive revenue across the estate. Increased corporate production in key London hotels by over 25%

Watford, United Kingdom

Responsible for the delivery of Revenue Management best practice and systems across the UK and Ireland estateDelivered a 5% increase in revenue (£25M) achieved largely through dynamic pricing, resulting in a 17% (£15M) increase in EBITDA growthDeveloped and implemented successful Revenue Management initiatives resulting in up to 50% year on year growth over peak periods in key hotels such as London Hilton on Park Lane and up to 25% Fair Market Share growthManaged the successful implementation of IDeaS Revenue Management System across the UK & Ireland estateDevelopment of Hilton’s first Revenue Opportunity Model isolating the impact of revenue management from other commercial activities

Nottingham, United Kingdom

Managed a number of key projects for the airline bmi (from 2001 to 2004) including: the implementation of SABRE’s Revenue Management system; leading the setup of a Revenue Management function and team; Development of key Revenue management processes such as forecasting, revenue management KPIs and revenue optimisation resulting in significant revenue gains on key routesConducted a number of commercial consulting projects for airlines and travel companies around the world including bmi, GNER railways, Air New Zealand, Gulf Air, Turkish Airlines and Olympic AirlinesDeveloped an automated Internet web crawling solution, which pulled competitor prices daily and enabled the monitoring of competitor revenue management practices; implemented successfully at bmi

Bahrain

Responsible for the delivery of pricing and tactical scheduling across a global network of routes Developed revenue management changes within Gulf Air such as forecasting, overbooking, dynamic pricing and tactical scheduling resulting in over $30M revenue growth on key routesIncreased revenues on key routes to Indian Subcontinent and London by over 30% during peak periods through enhanced revenue and pricing practices – for example routes to/from Middle East to India increased revenue during December from £10M to £13M YOYImplemented an Origin and Destination Revenue Management system maximising revenues across a global network.Developed and implemented system and business process changes resulting in the pricing approval process being reduced from 3 days to minutes

Dallas/Fort Worth Area

Delivered quantifiable incremental revenues of between 3% and 8% at airline, car rental and train companies around the world through the implementation of revenue management best practices and solutionsImplemented a number of key revenue, scheduling and sales consulting projects to companies worldwide including: SNCF railways, AVIS Car Rental, Korean Air, Ansett Australia, Olympic Airways, Turkish Airlines, bmi, Gulf Air, Kuwait Airways and American AirlinesHead of Pricing and Revenue Management at Meridiana. Built the Revenue Management function and recruited and developed a successor. Revenue increases of over 12% on key routes through improved processes and technology

London, United Kingdom

Developed and implemented mathematical models (optimisation and forecasting) behind British Airway’s first Revenue Management centralised solution; implemented Revenue Management best practices to maximise the benefitsDeveloped and implemented a route cost model that reduced costs by 3%Revenue Manager of two routes: delivered incremental revenue growth of between 5% and 7%

Msc, Operational Research

Forecasting Cost Accounting Mathematical Programming and Optimisation Stochastic Processes Micro Economics Statistics

Bsc, Physics