Providing and managing ongoing server solutions to across the Calvary Network of Hospitals, Aged Care, Community Care and Retirment Living.

Orygen Youth Health Research Centre• Migrated two SBS Windows 2003 Servers to Windows Server 2008R2• Installed SQL Server and migrated Medical Practice Databases to the new server• Provided Support for Medical Practice Software (Global Health MHAGIC as well as Pracsoft and Medical Director)• Maintained and supported Video Conferencing Equipment• Set up new workstations with a standard SOE, installed additional software as required• Created Ghost Images and Remote Deployment Services Server for imaging of new computers• Setup new MAC Computers with SuperDuper, Migrated users to new OS Versions, Installed and Updated Software, Upgraded OS to Volume License• Set up a VPN connection between multiple sites• Updated DNS settings for launch of new website and for migration to new Internet Service Connection• Installed new servers and UPS into racks• Set up and configured VMWare / Migrated Physical to Virtual Machine• Installed and configured Symantec Backup Exec and migrated an existing database to a new server• Installed and configured iDRAC (Remote Server Management card) into server for Remote Access• Configured a new backup schedule on Symantec Backup Exec• Setup and Configured Intranet Website• Migrated machines from Windows XP to Windows 7• Installed server hard drives & configured Backup to Tape & Disk• Maintained PC Asset Database & Software Licensing• Configured and supported FujiXerox and HP Printers• Installed, configured and upgraded Spiceworks to remotely monitor network of PCs, Macs and Servers to record computer assets, detail installed software as well as record assigned user and location. Configured reports for rollouts & hardware / software maintenance• Routinely updated software on client machines• Updated Login Scripts & Group Policies to configure machines automatically• Installed and provided Support for Financial Applications (MYOB and Great Plains)• Updated and Migrated users on iPhones

• Created all pages for the websites• Created JavaScript for Google Analytics, Web Forms, Random Images, Google Maps• Managed Facebook Social Networking page• Coded CSS for layout of pages• Used Adobe Photoshop for resizing images, use of layers & masks as well as creating transparent backgrounds and correcting out of focus images and using Dreamweaver for editing pages• Maintained CRM database system of members, associates, visitors and business partners• Responded to email queries received from website• Created weekly email and web based newsletter• Administered Conference bookings online

• Identified recurring issues such as complexity and variations of login scripts and policies and recommended solutions to address the cause of the issues• Designed an alternative structure for Active Directory user and computer accounts to address maintenance, support and security issues• Reviewed Network Policy documents and suggested corrections to ensure document was accurate, understandable and effective• Assisted IT staff in clear communication when writing announcements• Designed Citrix policies to implement session printers allowing for default printers to change when a laptop user moves from site to site• Updated date & time settings on Thin Client machines

• Supported and Upgraded XenServer Virtualisation (4.0 – 5.5)• Configured new servers running Windows 2008 / Windows SBS 2003• Installed new VOIP phone• Upgraded RAM in servers / Astaro Security Gateway• Configured VPN / firewall settings on Astaro

• Performed proactive service maintenance and recommended solutions to problems found• Resolved issues including virus and malware, Desktop Operating System repair and migration, printer troubleshooting, failing UPS • PC / Notebook - builds, prep, repairs, maintenance• Troubleshooting Office 2000 / 03 / 07 apps – extensive Outlook experience in POP, mail filtering, exchange troubleshooting etc.• ADSL, routers, wireless, VPN, ISP troubleshooting etc.• Active Directory & Microsoft Exchange management• Installed and maintained Small Business Server• Backups, Disaster Recovery & ShadowProtect implementation• Terminal server & Remote Desktop

• Worked with a team to install new hardware, install and configure applications, migrate data from old PC to new PC, confirmed success of install with user• Drove a truck containing a week’s supply of PCs to sites in Western Victoria from Geelong to Horsham• Used MS Excel to organise a list of machine names and IP Addresses and then remotely verified configuration of all PCs active on the network

• Led a team of people generating Wireless survey reports for Coles, including maintaining standards and training. • Created MS Access database to manage allocation, completion and reporting of surveys by staff• Produced complete documentation of wireless survey reporting process• Gained experience with Wireless Networks• Created MS Access database to manage network support of clients• Performed Wireless surveys at Coles’ stores

• Installed and configured Small Business Server 2003• Supported and Maintained Servers, Desktops, Printers, Scanners and Internet Services• Diagnosis and resolution of Wireless PC networks• Trouble-shooted laptops• Configured mobile Devices (Windows Mobile / Blackberries)

• Installed software on client PC’s on site and remotely using PC Anywhere• Supported internal and external clients• Diagnosed problems with software / hardware / networking across a variety of systems• Performed testing of software prior to release• Led projects to update clients nationally, (e.g. postcode updates and client upgrades)• Audited data on behalf of clients and other internal departments• Responsible for replacing DVD’s in archive server jukebox and working with 3rd party to resolve issues