Stuart Mccallum Email & Phone Number

Worked for the past 17 years in Financial Services Industry. Skills including customer service to internal customer such as colleagues and support to our branch network and offshore operations team. Developed a great working relationship with our offsite storage facility over 12 years experience and knowledge of offsite storage procedures and working with colleagues and offsite storage facility to resolve queries. Achievements include: £21k cost saving by introducing a new process to free up storage space in our offsite storage facility. £1.5k paper cost save for reduction in the use of paper as part of our process. Rewards Points scheme for going above and beyond my role by colleagues and excellent customer service, plus working in the current situation with the pandemic. Expert in all queries relating to offsite storage. Created new process for Data Subject Access Requests under the General Data Protection regulations to reduce the use of paper, so that these documents can be redacted electronically.