Manage client database of over 300 customersEnsure customer queries are satisfied immediatelyEnsure accounts are kept updated and available for audit Implementation of current company policy, processes and proceduresEnsure compliance with current work at height legislation, SSOW and method statementsMaintain safe equipment register and PPE in line with current legislationMaintain a training register to assist in identifying further training needsEnsure safe work practises and safety rules across all sites as necessary Monitor and review all operational Health and Safety procedures and performance Risk management and implementing risk mitigation and control measures in the workplace

Selected to be a team leader of an IT project and delivery team, to implement a software package for the Ministry of Defence. This involved the teaching of a logistics and transport system to area managers and below, Acting as technical support to satellite locations and liaising with external and internal agencies to ensure successful teaching deployments across the UK and Germany.

Managed the vehicle spares for two hundred vehicles plus, ensuring the fleet was always available at short notice for operational deployments. the movement of spares for an operational tour of Bosnia, then managing a locally employed number of staff to ensure the spares and equipment were accounted and maintained in the correct manner, whilst complying with all H&S measures and customs clearance.

Command & leadership of a team of 4-8 men within an army sub unitPeople management and career developmentSecurity of Information, personnel and high value equipment worldwidePersonal discipline and welfare requirements of soldiersManagement of shift rotas, training and mentoring younger soldiers Manage and motivate new members of the teamTeam building and mutual respectRisk management and control