Stuart Merrill Email & Phone Number

New York, Ny, Us

Greater New York City Area

Responsibilities include but are not limited to:-Various merchandising setups including Plano grams, seasonal, adverts and promotional, as well all attention grabbing window displays-Opening and closing procedures-Deliver exceptional customer service-Ensuring proper staffing for workload during shift-Display merchandise per company guidelines-Ensure freshness in dated consumable goods-Supervise staff-Maintain neat and business conducive environment-Record sales and deposits-Coach associates on policies and procedures-Maintain productive DSD Vendor relations-Facilitate any repair work needed on premises-Procure Supplies needed to properly conduct day to day business objectives-Ensure full compliance with governing ADA and Consumer Affairs regulations*Recognized several times for the high qualilty level of work I produce*Received an EE Performance Rating on every annual review I received from CVS

Greater New York City Area

-Pre Installation surveys of all stores' cash wrap stations-Implemented reconfiguration of cash wraps to accommodate POS terminals-Obtained necessary peripherals to complete reconfiguration and installation-Coordinated delivery of POS terminals to stores from Corporate office-Installed, programmed, and tested POS terminals on site-Trained store personnel (register operators to management) on proper usage of POS terminals-Trained store management on proper reporting procedures-Created training documents for in-store reference-Researched issues with accounting and asset protection department-Helped develop Asset Protection audit with Corporate Loss Prevention Manager-Developed a detailed Corporate Store Audit form for Operations Department to utilize when conducting Store Audits and submitted said audit to Company President & Vice President

Achieved highest sales increase five times in seven months at first store as manager. Transferred to underachieving store and achieved sales increase in each of the first three monthsReached #20 in sales for the region while turning around underachieving store.Enhanced customer service by re-training every associated and manager in my location.Maintained productive plan-o-gram displays as well as effectively merchandising flex, or open, areas of the store.Trained and developed associates until successful management positions within the company.

Greater New York City Area

-Maintained a safe & structured work environment in two of the most profitable locations in the chain (Bronx, highest spf), (Financial District, highest volume).-Introduced, rolled out, and developed new and profitable hardware department.-Introduced motivational sales techniques such as "Beat Yesterday" type sales recording to allow stores to track their sales performance.-Created & implemented policy manuals for both exempt and non-exempt personnel company wide.-Created and implemented employee review & counseling procedures.-Created and implemented freight logging procedures on company intranet.-Created and implemented purchase order recording system, upgraded p.o. format so corporate buyers would only have to enter orders once, while each store could print their own store specific copy.-Created and implemented loss prevention procedures such as cash wrap and back office audits, l.p. checklists and logs, and annual physical inventories. -Created, designed, and published successful newspaper wrap advertisements in the New York Daily News for the grand opening of the two largest stores in the company, as well as a series of holiday time wraps during the worst of recession.-Consulted with Lot Less Closeouts on ways to improve their Asset Protection procedures & Time and Attendance procedures

Oversaw all store operations in absense of Store ManagerImplemented and maintained company standards of operations.Prioritized customer service satisfaction through rapid checkout & other service initiatives.Maintained a safe and organized warehouse and store with an annual sales volume upwards of $10,000,000.

Streamlined payroll and increased sales through Golden Quarter holiday season.Emphasized excellent customer service and stricter shrink controls.

Promoted from Manager In Training to Store Manager in less than three months to manage new location at Water & Fulton Streets in lower Manhattan.Produced sales growth rate of 35% over plan between March and October 1998 while absorbing payroll reductions if 35% over the same period.

Audited store operations in Manhattan & Brooklyn districts.Supervised inventories.Trained personnel on P.O.S. systems (store & back office) leading to company-wide rollout.Worked with outside vendors on direct deliveries, cost credits, and promotional schedules.Served as relief manager in 23 stores covering two districts.Tracked maintenance issues, coordinated contractors services.Planned and implemented seasonal and promotional merchandise layouts.

Promoted from part-time stock clerk to assistant store manager upon high school graduation, leading to management positions in several locations.