Ceo
CurrentManage and supervise staff of 11 collectors and 2 supervisors, recruiting, hiring, orienting, directing, evaluating performance, and conducting appreciation ceremonies for all collections personnel.Established, implemented, and enforced Policies and Procedures to ensure compliance with Federal and State Guidelines and Professional Collections Standards; analyzed and recommended appropriate Corrective Action Plans for critical collections program functions; managed Accounts Receivable and Bad Debt Collections from Self-pay, Insurance, Managed Care, and Louisiana Legal Accounts; serve as HIPAA Privacy Officer.