Stuart Pascoe Email & Phone Number

Australia

Karawatha, Queensland, Australia

Coopers Plains

Eagle Farm

Vehicle Scheduling Estimate costs as requested according to company policy, advise customer of completion time and arrange suitable collection time. Detail method of payment, customer and vehicle details on job sheet, and verify the type of sale (eg. customer, internal, warranty). Allocate work to Technicians. Scheduling of hours available and hours.

Springwood

To ensure the smooth transition of customer’s vehicles through the Service Department, creating customer confidence and ensuring maximum customer satisfaction through professional performance and maximizing department profitability.Customer Service & Satisfaction Provide prompt and courteous service to customers.  Advise customers of additional services.

Taking phone calls from customers & suppliers Booking in customers truck for repairesDiscussing the repairs to evaluate if the job is warranty Making of repair quotes for extra work Undewrstanding & operating Dealer ProMaking up invoices & explaining repaires carried out Checking Tech times to work carried out

Capalaba;Rocklea

Budgeting and meeting KPI'sRecruitment of staffWarranty processing Staff handling and customer concernsTraining and technical assistance to workshop staff