facilitation of stock control and management, and logistical operations. Online order and fulfillment.

Multi-site risk assessments for fire, food hygiene, and health and safety.Product procurement and service level agreements for new and current sites.Facilitation and catering for events with up to 100 people.Administration of recruitment, staff retention, and training for the 3 sites

Promoted to logistics manager for online retail for international and nationalcustomers.Controlled stock and coordinated inventory for 3 retail locations and 2 bars.Supervised a 6-member delivery and logistics team to ensure timely deliveries.Maintained company vehicle service history, roadworthy, and up-to-datelicensing.Prepared account invoices and monthly statements for suppliers andcustomers.Priced 100s of new line items across the whole product range and updated pricelists on the company’s website.

Won world-acclaimed achievements in whisky 2 years running as the Best Singleoutlet Retailer.Prepared account invoices and monthly statements for suppliers andcustomers.Priced 100s of new line items across the whole product range and updated pricelists on the company’s website

Promoted to Multi-site Manager of Paul Rhodes Bakery Café within the first year.• Developed recruitment, customer service & complaint handling templates, and atraining matrix to utilize at each site.• Reduced staff turnover which lead to a 15% increase in sales.• Led training of up to 25 staff from team members to Managers in respective rolesin P&L, Invoicing, Ordering, Stock management, Recruitment, Health & Safety, and Barista.• Liaised with owners and managers on the creation, costing, training, andimplementation of the new menus.• Aligned sites’ requirements with the company’s standards and procedures.Facilitated ease of cross-site training and build a solid foundation for the teamorientated events.

Worked one year as Assistant Manager of the Greenwich store before being promoted to Multi-Site Manager.

The Clockhouse is part of Young’s Brewery. The pub has been through redevelopment and with a new look, a new head chef, and new staff, we’ve created a new menu for the area and theme of the pub. I worked alongside the new events manager to create set menus and processes for events and functions in the Clockhouse, becoming a popular choice for many for the lead-up to Christmas and New Year. Duties include every aspect of the business from stock take to weekly PnL, social media, and many other duties required of an Assistant manager plus leading up to a General manager role.

Worked as a waiter and bartender in brew wharf. Duties include confirmation and setting up of bookings, stock checking and rotation, deliveries, and the general duties of floor and bar staff.

Cobblestones were part of Tsogo Sun, Southern Sun International. Responsibility for FoH, staff, Stocktake, customer relations, and general running of the bar, • Created set rosters for staff • reduced labour budget by R10k a week• implemented more concise stock recording and counting.

Petra Guest House is a 3-star Guest house, situated close to Johannesburg International Airport. Responsibility was for the general running of the B&B, payroll, housecleaning, breakfast, dinner, and transport for guests to and from the airport.

MYO was a sandwich bar in Mayfair where customers made their own salads and sandwiches. It was a great concept. unfortunately the recession that year forced closure.Responsibility was for the general running of the store, stock control, and invoices• Steadied fluctuating sales• Implemented new COG and stock control• Improved staff morale

Square Pie was a gourmet pie shop. I was general manager of their Flagship store in Selfridges, which is an upmarket department store in the center of London. Responsibility was for staff training in food hygiene and health and safety, shift running, payroll, in-store production, stock, and PnL reports. • Best labor and sales percentages throughout the company• Implemented in-store production• Implemented new stock and ordering system

Labourer, Handyman, First Fix CarpenterM&S Carpentry, FWA ConstructionSurrey Quay’s, Southampton, Canary Wharf, St James PalaceStarted as Labourer for M&S, as I worked I was taught kitchen fitting, first fixing, Roofing and Flooring. Plus, I have learnt other trade skills during my time in the construction industry. We dealt with high-profile clientele and worked in a fragile environment while dealing with historical sites

Costa Coffee is an Italian coffee franchise in England, Striving to make the best coffee. I worked in some of the busiest branches in London as the head barista. Duties included rosters, stocktake and ordering, and weekly reports.