• Printer technical support• Use of multiple technical resources to aid in troubleshooting• Troubleshooting integrated and ancillary print systems (secure printing, scan to e-mail, scan to web API)• Operating within a secure information system• Maintaining awareness of information classification• Handling personal data correctly within the systems.• Remote troubleshooting of print hardware issues• Remote configuration of devices, following correct procedure• Coordinating with end customers in troubleshooting and system fixes• Working to tight SLA’s.• Solo Working as well as working with the larger team.

*Point of escalation for technical queries for End Point Encryption*Point of contact for vendor support teams*Writing and updating technical processes and documentation*Support for both end user client and management server*Training and continued development for support team*Managing remote installations, and advanced trouble shooting

Automotive technical lead for for online applications and systems, including vehicle ordering, registration and warranty systems.Working with internal systems groups to resolve user issues in a timely mannerDeveloping relationships with internal fix groups in order to facilitate smooth operationLeasing with DVLA vehicle registration teams.Assisting and training team members in regards to automotive IT systems

* Handling incoming customer calls and emails* Supporting integrated web based applications* First line trouble-shooting on Windows and Linux servers* Logging information using several distinct incident logging systems* Trouble shooting and working around systems to full fill customer requirements

* Handling controlled drugs* Monitoring and maintaining drug stock for wards and clinics* Answering phone queries

* Compiling data, entering into internal and external databases* Maintaining filing systems* Working to tight deadlines* Handling high volumes of incoming calls* Working within a wide range of operating procedures* Cash handling (bar work)* Working in fast paced environments* High levels of customer services.

* Customer Service* Cash Handling* Cleaning* Dealing with difficult and intoxicated customers in difficult situations

* Cash handling & Key holder* Day to day running of store, processing bets and payouts* High levels of customer service* Weekly and monthly financial reporting