Stuart Rudge Email & Phone Number

Middlesbrough, England, United Kingdom

-Main duties include the day-to-day running of all Landside operations, including shunts to Portcentric warehouses and all rail freight through several work queues;-Working with colleagues within the control room and operators in the yard to ensure all cargo is shunted to its required destination in a timely manner, and any problems that arise are dealt with swiftly to minimise disruption to operations;-Dealing with members of staff from a range of internal departments, across all levels of the company to ensure smooth operations and customer needs are met;-Engaging with customers via email, face-to-face and by phone, answering queries and taking bookings for cargo.

Middlesbrough, England, United Kingdom

-Booked and maintained time sensitive shunts and deliveries to port centric warehouses and to external sites;-Provided excellent customer service and liaised with reputable customers of the port via email, telephone and face to face communication; -Dealt with members of staff from a range of internal departments, across all levels of the company to ensure smooth operations and customer needs are met;-Organised labour in accordance with the needs of the custom, and issued instructions to drivers to ensure daily targets are met;-General administrative duties and proficient use of Microsoft packages;-Monitored background errors linked with MCP Destin8, and aligned incorrect data, to reduce disruption to daily port operations.

York, England, United Kingdom

-Welcomed and interacted with visitors from all countries, backgrounds and faiths;-Sold admission and attraction tickets and upsold guidebooks and Gift Aid;-Opened/closed exhibitions, manned the CCTV system, patrolled galleries and answered questions and queries about the museum collections;-Dealt with questions and complaints from sensitive visitors in a professional manner; -Trained and implement Health and Safety, and Fire Evacuation procedures, to new staff members and volunteers. Trained staff to use specialist equipment within the Minster.

Middlesbrough, England, United Kingdom

-Various customer service and stockroom duties.

Redcar And Cleveland, England, United Kingdom

-General front of house duties, and worked on the reception desk and patrolling galleries;-Catalogued artefacts donated from members of the public using the Modes computer system.

Tquk Level 2 Certificate, Principles Of Team Leading

Bachelor Of Arts - Ba, Ancient History And Archaeology, 2.1