Stuart S. Email & Phone Number

Sydney, New South Wales, Australia

As a Product Manager, I managed the full Journey Manager product life cycle, from working with stakeholders to create the vision, plan and schedule releases through to the delivery of releases. I also owned the release and development backlogs and mentored the agile development team. I worked closely with the Operations and Security teams to maintain the customer cloud environments. When necessary, I stepped in to use my extensive software development expertise to assist with architectures, solution designs, development reviews and third level troubleshooting and also lend a hand with development when deadlines were tight. • Manage Journey Manager 3 year vision, road maps and biannual releases supporting over 100 PaaS customers. • Maintain capabilities and rebuilt the development team after Avoka takeover. • Maintained 99.9% up time SLA and supported many complex customer upgrades. • Lead selenium test development to reduced testing cycle from 2 months to 2 weeks. • Lead managed Rest API development to reduce (if not eliminate) the risk on customer upgrades.

Manly, Nsw

Lead the Avoka product support team covering the complete Avoka product suite. Working with Developers and Solution Architects to work through any product level problems discovered during the solution development cycle and working with Customer Support to assist live customers. • Worked with Customer Support to formalise initial support processes. • Managed internal JIRA ticketing system. • Critical Incident Manager responsibilities for significant customer incidents • Lead the efforts to stabilise the troubled Field Worker Mobile Application • Scoped and managed product maintenance releases.

Sydney, New South Wales, Australia

Lead architecture and Java development activities for customer level developments on top of the Avoka Journey Manager product. This included Third Party Integrations (including payments), Custom Java web portals and customer system maintenance including migrations and upgrades. Built user journeys in HTML and JavaScript, Avoka Composer, Avoka Maestro and Adobe PDF. • Solution Architect and Lead Developer for Attorney General and Justice Web Forms solution. • Migrated and upgraded number of high profile customers including Department of Industry, Canberra Connect and Telstra. • Developed back office integration for Thiess Mobile Form solution. • Mentored developers and customers. • Developed payment gateways for Westpac, NAB, BPoint etc. • Supported sales with providing quotes for development activities.

Sydney, New South Wales, Australia

Managed and developed activities to support a small boutique financial services house. This was a .Net house using c# ASP.NET, WinForms applications. • Developed and supported CRM and Trading applications. • Developed a Bulk Trading application from inception through implementation and support. • Managed Desktop IT Support for in house staff. • Managed external infrastructure support services.

Hull, England, United Kingdom

Freelance software development activities to support Police training software through fixed price and time and materials contracts

Hull, England, United Kingdom

11-month contract providing software development and management expertise • Project Manage & Lead the Disabled Persons Rail Cards (DPRC) project. • Coordinated on-site integration and installation with customers and external suppliers. • Maintain print engine software used to print/encode smartcards (ENCTS & Merseyside Projects). Including the supporting of printing 4 million smart cards.

Leeds, England, United Kingdom

Conducted C# ASP.NET software development for the www.zopa.co.uk platform over a 12-month contract.

Hull, England, United Kingdom

Mobile Information Platform Lead Engineer (3 Years). • Lead development of C# .NET client-side applications and JBoss service side services. • Supported development of applications developed on the MIP Framework.CORTEX Lead Engineer Police, Fire and Ambulance Communication Control room systems (5 Years). • Lead the Delphi development and installation of software and hardware solutions for emergency service control rooms controlling Analog/Digital Radio, CCTV and receiving emergency phone calls. • Including the control system fronting the UK roll out of the Tetra Digital radio scheme.

Portsmouth, England, United Kingdom

Build and test C++ high level software simulation environment representing naval assets.

Sandwich, England, United Kingdom

Developed VB applications in the support of in-house scientists throughout this industrial placement from university.

Bsc Honours, Computer Science

Activities and Societies: Scuba Diving, Shotokan KarateComputer Science

Education record