Stuart Shepherd Email & Phone Number

London, England, United Kingdom

Working as a cross functional Business Analyst in the Enterprise Change Function (Change Management)Providing change and value to the wider business.- Helped to deliver a new Customer Data Platform to the Business. Providing increased marketing value. - Gathering of requirements and tracking the ownership and delivery of requirements. - Worked on AS IS and TO BE processs improvements. - Created process flows for projects to fully understand potential change and improvements. - Involved in workshops to gather requirements and creation of Use Cases.Helping to deliver a new product across the Business to increase revenue generated.- Widescale project involving Senior stakeholders across the whole business- Gathering and creation of requirements.- Running workshops with senior stakeholders

London, England, United Kingdom

Customer & Third Party Risk Solutions, EMEA.Formerly was part of Refinitiv, an LSEG business.

London, England, United Kingdom

Customer & Third Party Risk Solutions, EMEA.

Glasgow, United Kingdom

London, United Kingdom

Worked as a Design Business Analyst in a HR transformation project involving the implementation of SAP success factors within the bank. This is a Global project spanning across numerous countries. My Main involvement is within the North American side of the implementation. Some responsibilities include:- Requirement gathering within the US and Canada to help implement each countries needs for the new HR system- Stakeholder management in one to one meetings too further understand change requests.- Writing various documentation including standard operating procedures (SOP) for new systems/integrations.- IAT and UAT of success factors to implement Design changes. This included testing of XML and CSV files, as well as the raising and monitoring of Defects through our quality control interface.- Creation of Process Flows to document AS IS and TO BE the changes SuccessFactors brings- Working in an Agile environment -Creation of training materials including Desk Instruction Manuals to document new processesFurther involvement in implementation of a CRM within Onboarding:- UAT of the software to align with HSBC goals for the system.- Writing the Standard Oparting Procedure to support the release of the CRM.

Manchester, United Kingdom

Worked on the digital transformation of job centres and service centres around the UK as a project support officer.

Msc International Business Management With Finance, Masters

Bachelor Of Science - Bs, Biochemistry