Stuart Sinclair Email & Phone Number

Auckland, New Zealand

Established strong relationships with brokers through consistent meetings/calls and prompt responses to quotes and queries. My broker service level has recently earned recognition through the IAG recognition platform. This exceptional service has led to maintaining 97% of existing business and achieving a 30% conversion rate on new business opportunities.Played a key role in the successful launch of a new product in the market, which included ongoing training for brokers about the advantages and updates compared to an existing product.Contributed technical expertise to ensure equitable resolution on claims.

Auckland, New Zealand

Established new relationships with various New Zealand Insurers including IAG (NZI),Dual, Vero Liability, QBE & BHSI.Engaged with clients to understand their risks, collaborating with a range of underwriters to devise tailored liability insurance solutions. This approach has led to a 97% client retention rate and a 25% increase in income.

Rosebank, Johannesburg

As a Director and Underwriter, I successfully developed products from inception to roll out, I achieved this through understanding the needs of the clients and making sure the product met expectations. Enabled the brokers with the information and product knowledge which led to an 87% success rate and positive feedback from brokers.Improved the brand awareness in the market through driving regular broker visits by underwriting and claims staff, hosting quarterly broker events and social media campaigns. Ensured the continued compliance with all regulation and the annual management of the compliance audit. Continued to receive 100% compliance with legislation.Mentored young underwriters, fostering their growth and development, leading to increased revenue, improved broker service and exceeding Gross Written Premium targets by 20%. Passionate about driving excellence and achieving measurable results. Dedicated to building high-performing teams that excel in the dynamic world of underwriting. Not only increasing revenue but consistent communication with brokers.

Bryanston, Gauteng, South Africa

Increased the number of supporting brokers by over 30%, leading to a remarkable 70% growth in Gross Written Premium (GWP). My strategic approach and dedication to fostering strong partnerships consistently drove significant business growth and enhanced market presence.Enhanced the agency's product offerings to more closely align with broker requirements, resulting in heightened satisfaction and business expansion. Successfully introduced Directors and Officers Liability, achieving a 90% success rate with new business acquisition.I was part of a team that implemented a policy management system, which helped streamline the business and onboard all existing clients.I mentored two colleagues to expand their product knowledge and underwriting skills. Subsequently, they advanced to the positions of Senior Underwriters within our organisation.

Randburg, Gauteng, South Africa

As a dedicated Product Needs Specialist, I excelled in identifying the unique product requirements of clients and sourcing innovative solutions to address their specific risk needs. With a keen understanding of market trends and client expectations, I ensured that both new and existing products were tailored to meet the highest standards of risk management. My approach combined thorough market research, client feedback analysis, and strategic sourcing to deliver products that not only met but exceeded client needs.Developed strong negotiating skills, while navigating a hard market, in order to achieve the best possible outcomes for clients. This led to an 88% retention in clients and a 40% success rate in writing new business.Established long term client relationships through building trust and communication channels. Supported clients through contract negotiations and claims. Identified New Business Opportunities and partnered with Insurers to achieve a 40% conversion rate.

Bachelor Of Commerce (Bcom), Accounting & Economics

Matric