Stuart Smith Email & Phone Number

To facilitate stock procurement to maximise turnover, to provide strategic and operational support to senior management. Supervision over selfridges and concession partner teams ensuring the highest standards of customer service. To help create a positive working environment for team members and to delivery an a consumer experience indicative of high end luxury retail.Key duties also include •Creation of employee shift rotas •Scheduling payroll and support with time & attendance.•Tabulating team member productivity and disseminating results•Producing weekly trade reports to identify commercial strengths and to identify risks. •Devising and managing several ranking systems designed to record and rank departmental revenues.•Working closely with buyers and allocators to ensure stock inventories are well provisioned.•Building effective relationships with Brands and suppliers to ensure we have full commitment in delivering comprehensive training programs to our teams.•Planning and coordinating auditsImplementing solutions to stock queries and the implementation of protocols to minimise stock loss•Planning and executing floor moves to improve underperforming brands.•Leadership role regarding the provision and distribution of first-aid throughout the store

Birmingham, West Midlands, United Kingdom

To effectively oversee management of the salon and satellite style bar Duties included•Rota management •Payroll management •Recruitment •Ordering supplies and stocks required to maintain the functionality of the salon •To support with team appraisals•To coordinate this role with my other role in selfridges•To help transform the business from cooperate to franchise model, responsible for much of the administration and planning associated with this outfit.

To facilitate all aspects of the stores gift list service. To facilitate the resolution of all storewide consumer complaints. To promote and facilitate the opening of the companies credit card and to address and follow up enquires pertaining to this financial product.To help manage the stores export and personal shopping services.

Solihull, West Midlands, United Kingdom

Bachelor'S Degree, History, 2.1

History