Stuart Sujin Kumar Email & Phone Number

Chennai, Tamil Nadu, India

Creating test plan and test cases using agile methodologiesProduct EnhancementtestingExecution oftestcases for differenttypes oftesting such as gorilla testing,regression and smoke testResponsible for Creating User stories and writing acceptance Criteria based on businessrequirements.Conducting KT session for otherteam forthe recent software features and.

Technical support engineer roles to assist customers on product integration with QuickBooks, stripe, paypal, Shopify, Woocommerce and other payment system.Conduct UAT, training and product gap analysis

Chennai, Tamil Nadu, India

- Installation and configuring avast and avg antivirus product and service - Assit users on product integration and follow up with users- upselling avast and avg product and promoting- Managing user issues and tracking on Salesforce

Chennai, Tamil Nadu, India

Installation and configuring of medical software and related hardware’s.Speaking to customers to find the problem quickly and resolve a problemIdentifyingHardware and software solutionsResolve customer’s issues via the telephone, Remote support or onsite support.Provide training for product through remote support, telephonic support or.

Chennai, Tamil Nadu, India

Installation and configuring desktop and laptop Hardware and softwareConfigured and Troubleshooting Access control systems, Biometrics & CCTV.Installing and Configuring routers and switches.Routing and patching networking cables.Providing support solution to customers online and onsite.Regularfollow ups with customers with recommendations &.