Stuart Sukerman Email & Phone Number

Richmond Hill, On, Ca

Ontario, Canada

Ontario, Canada

Ontario, Canada

I was brought to lead the Serpa collision division and to create a viable hi-end capable repair centre focused on building relationships with in the collision industry both with customers insurers and venders alike, and to build a reputation for the right repair for the right vehicle using OEM standards in a cycle time and quality of repair that would be best in class. -Created a financial stream that started at an average of $38,000/ month in gross sales to an average of $4 million plus per year within a 14-month time period. In a single booth 6k square foot body shop attached to The Serpa Chrysler dealership in Scarborough Ontario. -Re-organised all shop monuments using 5S, Lean methodologies and a pull-based process. Including hoists, repair benches, Jig benches, tools, brought in a parts department, introduced a processed centered environment.-Complete process rebuilding included repair planning ,3D Measuring, estimatics, negations with insurers through photos and procedures, parts ordering, pivoting when parts availability were issues, scheduling the repair in an available time slot quality control, detail and finally presentation.-Achieved 14 OEM Certifications, Multiple DRP Insurance partnerships.-Brought all aspects of revenue in from both business to business and business to customer potentials within the dealer network and group. -Through my direction this division was created and a predictable and sustainable growing financial component to the group became a reality.-I created a completely new renumeration field including Flat rate, Hourly and salaried positions. Which in turn created a complete accountability process for every employee in the collision division. The facility went from essentially an extension of the used car department for scratches and dents to a full fledged cycled measured, Lean Certified Collison centre.

Toronto, Ontario, Canada

We simplify car care by delivering a service experience focused on you, not just your car. Your car is essential to your life, every day. When it’s out of commission, you need a full-service car care center that’s open 7 days a week*. Our flexibility and resources help you get on with your life while we get your car back on the road.

300 Signet Rd

Hwy 7 Auto Collision is a 35,000 sq ft Collision re-manufacturing facility and is OEM certified with various manufacturers such as Acura/Honda Canada and Lexus/Toyota Canada to name a few. Not to mention partnering with various Insurance companies such as the Co-Operators Group, Allstate/Pembrige, CAA and a few others and Having 40 years in the Collision industry, Hwy 7 Auto Collision is a well established player in the industry.

North York, Ontario, Canada

• Continued the `process` march and corporate culture change along with bringing in branding initiatives.These included uniforms for techs and admin staff among many others.• Had corporate partners pay for uniforms and included their branding with HWY 7`s.• Expanded online presence using social media: FB, Google, Instagram etc.…• Created a Dealer Program for RFP`s which included written proposals, a booklet detailing all available programs offered to perspective partner dealer conglomerates.• Trained staff in every department including: Intake, Parts, Estimating, Real time Supplements Or RTG`s.• Brought AVIVA and its affiliates into the DRP mix• Re-negotiated all of the dealer discounts on parts to the largest available margins in the company’s 40 year history. • Created daily meetings with promoted department heads to go over daily production and prepare each department for the previous department’s jobs as they come down the production line and pass the check stations tests between each department. • Negotiated several rental deals with several rental companies where Hwy7 would never get charged for any overages among other incentives.• Including national carriers such as Discount and local carriers such as Millennium.

Toronto, Canada Area

• Brought SOP`s into the production matrix• Introduced PCE methodologies and learned processes using 3 different industry models of LEAN• Completely changed the flow of work through the building, resulting in the increased average production from 3-5 cars a day to 10-15 within a 7 month time period. • Successfully brought DRP`s into the mix of revenue streams and started the Dealer and OEM Certification process.• DRP’s included Co-operators, Caa, Coseco

Assured Yorkdale Toyota

• Responsible for writing large hits for all DRP Partners, all jobs over 45hrs• Dealt with logistics of shop and championed working a new lean production matrix which lead to an increased production of 45% in the same time period.• Closed sales leads with a 98% closing rate, implemented in process checks and measures to reduce supplements after vehicle completion. This operation dropped supplements to a 2-5% of total vehicle repair costs when closing files. • Responsible for closing all files for any missed items to be paid and uploaded to the appropriate insurance companies.• Negotiated with insurance appraisers for insurance companies that were not DRP, and handled files to completion.

Assured Yorkdale

• Responsible for writing large hits for all DRP Partners, all jobs over 45hrs• Dealt with logistics of shop and championed working a new lean production matrix which lead to an increased production of 45% in the same time period.• Closed sales leads with a 98% closing rate, implemented in process checks and measures to reduce supplements after vehicle completion. This operation dropped supplements to a 2-5% of total vehicle repair costs when closing files. • Responsible for closing all files for any missed items to be paid and uploaded to the appropriate insurance companies.• Negotiated with insurance appraisers for insurance companies that were not DRP, and handled files to completion.

Toronto, Canada Area

Toronto, Canada Area

Avenue Collision is a boutique collision repair facility. The company also features concierge services for vehicle pickup/delivery and manages on site car rentals from several rental companies.• Drove, coordinated, and managed office and shop floor production layout design using lean methodologies and retail strategies• Developed and executed business growth road-maps• Responsible for all in store operations, including production, sales, parts procurement, and logistics for both vehicle repairs and building maintenance • Implemented problem solving initiatives and on time solutions in order to deal with complex situations and mitigate contingent risks • Performed damage appraisals for all DRP(Direct Repair Program) partners, including uploading complex imaging using reflection and angle techniques (excessively using Audatex and Mitchel estimating systems)• Responsible for all relationships with vendors, insurance and dealer partners

Toronto, Canada Area

Just Jeeps-JJ’s 4WD and Off-road Centers Inc. are specialty off-road and Jeep companies, specializing in after-market Jeep accessories, custom fabrication, general maintenance and vehicle sales. • Responsible for the daily operations and management of the company • Created buying and selling strategies for the company as a whole• Created and standardized logistics for imported products, representing more than 90% of company’s product line, to ensure a smooth transition from initial procurement to final sale• Directed sales staff training, motivation and product knowledge seminarsStrategy & Finance:• Developed and analyzed financial models to enhance business practices, results, and strategies • Produced and compiled quarterly business reports, and growth projections• Formed and established corporate sponsorships and partnership programs in both event marketing and promotional sales, which drove company’s recognition as an industry leader • Secured exclusive distributor rights from manufacturers in strategic areas of the industry

Toronto, Canada Area

Pet Express was an online service-based company dedicated to providing home delivery of pet food/supplies while focusing on bringing expertise with personal touch to customers’ door.

Bachelor'S Degree, Business/Commerce, General

Pce Boot Camp - Mentor Ohio, Lean Methodologies Focusing On Continuous Improvement

The Process Centered Environment Program provides the ability to create a sustainable competitive advantage by utilizing a series.

Ontario Motor Vehicle Industry Council Certification, Vehicle Sales

Principles Of Parts Management For Collision, Autobody/Collision And Repair Technology/Technician, Pass

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle.