Stuart Sumner

Stuart Sumner Email and Phone Number

Director of Ticketing and Systems Optimization @ On Location
Toronto, ON, CA
Stuart Sumner's Location
Greater Toronto Area, Canada, Canada
Stuart Sumner's Contact Details

Stuart Sumner personal email

n/a
About Stuart Sumner

I bring to the table over 18 years of seasoned expertise in the sports business and ticketing industry, with a comprehensive portfolio that includes successful contributions to four Olympic Games, a PanAm/Parapan Am Games, and the inspiring Invictus Games, where I spearheaded the ticketing program.The allure of dynamic, high-stakes environments has been my professional habitat. Over the course of my career, which spans more than a decade and a half, I have honed the ability to adeptly navigate change, transform challenges into opportunities, and cultivate meaningful relationships with both colleagues and clients.Currently, I am proud to be associated with Ticketmaster, contributing to the organization for over four years. In this capacity, I have deepened my understanding of the intricacies of the ticketing landscape and further refined my skill set.Beyond my professional endeavours, I am a dedicated advocate for dyslexia awareness, bringing attention to the importance of fostering an inclusive and supportive environment for individuals with dyslexia.

Stuart Sumner's Current Company Details
On Location

On Location

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Director of Ticketing and Systems Optimization
Toronto, ON, CA
Employees:
22
Stuart Sumner Work Experience Details
  • On Location
    Director Of Ticketing And Systems Optimization
    On Location
    Toronto, On, Ca
  • On Location
    Director Of Ticketing And Systems Optimization
    On Location Sep 2024 - Present
    Toronto, Ontario, Canada
  • Sumner Consulting
    Owner
    Sumner Consulting Jan 2014 - Present
    2 x Summer Olympics 2012, 20162 x Winter Olympics 2014, 2018Toronto 2015 Pan/Parapan Am GamesPepsiCo - UEFA Champions League 2015/2016 The Open Hospitality 2016Invictus Games 2017Toronto International Film Festival 2018
  • Ticketmaster
    Client Development Manager
    Ticketmaster Jul 2022 - Sep 2024
    Toronto, Ontario, Canada
  • Ticketmaster
    Client Support Consultant, Client Operations
    Ticketmaster Nov 2019 - Jul 2022
    Toronto, Canada Area
    Clients: Canadian Premier League: Cavalry FC, FC Edmonton, Forge FC, Halifax Wanderers, Pacific FC, York United, Valour FCCFL: Hamilton Ti-Cats, Winnipeg Bombers
  • York United Fc
    Ticket Operations And Premium Hospitality Manager
    York United Fc Oct 2018 - Nov 2019
    Vaughan
  • Toronto International Film Festival
    Ticket Operations
    Toronto International Film Festival Jun 2018 - Sep 2018
    Toronto, Ontario, Canada
    Fixed short term contract
  • Gmr Marketing
    Pyeongchang 2018 Olympic Sponsor Ticket Manager
    Gmr Marketing Jan 2018 - Feb 2018
    Pyeongchang-Gun, Gangwon-Do, Korea
    Ticket Manager for Intel, in their Olympic Sponsor hospitality program, managing their allocation, collation, and distribution of all tickets across the PyeongChang Winter Olympics 2018.Fixed Short term contractClient - Intel
  • Invictus Games Toronto 2017
    Head Of Ticketing
    Invictus Games Toronto 2017 Oct 2016 - Oct 2017
    Toronto, Ontario, Canada
    Directed -- from creation to dissolution -- all strategic, operational, financial and corporate aspects for the ticketing program across the games foot print. Reporting directly to the Chief Marketing Officer, I lead the following activities:• Created and implemented the ticket strategy for the games, which included the pricing, timings, inventory control, venue use and capacities and ticket on-sale launch. • Generated the revenue budget and forecasts, raising over $1.5 million for… Show more Directed -- from creation to dissolution -- all strategic, operational, financial and corporate aspects for the ticketing program across the games foot print. Reporting directly to the Chief Marketing Officer, I lead the following activities:• Created and implemented the ticket strategy for the games, which included the pricing, timings, inventory control, venue use and capacities and ticket on-sale launch. • Generated the revenue budget and forecasts, raising over $1.5 million for ticket and suite sales, 50% over the projected target. • Developed and executed the games-time operations plan, which included the policies and procedures, spectator ingress, ticket box offices, ticket printing and sales.• Managed the fulfilment of all non-public tickets to athletes, military families, sponsors and other key stakeholders. • Worked with the Communications department to create the ticket launch and brand campaign strategy.• Led the creation of the official ticketing documentation such as the Official Ticket Guide, Ticket Terms and Conditions, Ticketing FAQs and the website content. • Managed three ticket service providers simultaneously for all ticket inventory management and sales (Ticketmaster, AudienceView, Spectra). Show less
  • Gmr Marketing
    Rio 2016 Olympic Sponsor Ticket Manager
    Gmr Marketing Jul 2016 - Aug 2016
    Brazil
    Team Ticket Manager for Visa, on their Olympic Sponsor hospitality program, managing their allocation, collation, and distribution of over 14,000 tickets across the Rio de Janeiro Olympics 2016.Fixed Short term contract Client - Visa
  • The Open
    Ticket Distribution Manager - Freelance
    The Open Jun 2016 - Jul 2016
    London
    1 month contract ~ Sodexo Prestige
  • Fuse Sport + Entertainment
    Project Manager
    Fuse Sport + Entertainment Sep 2015 - Dec 2015
    London, United Kingdom
    Accountable for managing the delivery of the ticketing and fulfilment for PepsiCo’s UEFA Champions League consumer contest for over 2000 tickets across 16 European countries. Also responsible for communicating with various stakeholders, including contest winners and internal partners across PepsiCo markets. Frequently measured successes through data analysis, summarised progress in key reports and presentations, and relayed this information to senior leaders and stakeholders.Fixed Short… Show more Accountable for managing the delivery of the ticketing and fulfilment for PepsiCo’s UEFA Champions League consumer contest for over 2000 tickets across 16 European countries. Also responsible for communicating with various stakeholders, including contest winners and internal partners across PepsiCo markets. Frequently measured successes through data analysis, summarised progress in key reports and presentations, and relayed this information to senior leaders and stakeholders.Fixed Short term contract Show less
  • Toronto 2015 Pan/Parapan American Games Organizing Committee
    Manager, Ticketing Contractual Services
    Toronto 2015 Pan/Parapan American Games Organizing Committee Mar 2014 - Aug 2015
    Toronto, Ontario
    Responsible for creating, developing and managing of all contractual and non-public ticket programs and sales pre and during the Pan and Parapan Am Games.• Developed and directed the pre and games-time operational plan for the key stakeholder ticket programs including the National Olympic/Paralympic Committees Athletes Games-time Purchase Option across all sports venues and Athletes’ Village.• Controlled, managed and maximized all sales of over 400,000 tickets across 120 client… Show more Responsible for creating, developing and managing of all contractual and non-public ticket programs and sales pre and during the Pan and Parapan Am Games.• Developed and directed the pre and games-time operational plan for the key stakeholder ticket programs including the National Olympic/Paralympic Committees Athletes Games-time Purchase Option across all sports venues and Athletes’ Village.• Controlled, managed and maximized all sales of over 400,000 tickets across 120 client accounts with financial control and responsibility for this budget. • Successfully managed relationships and communications with over 85 TO2015 official sponsors, 20 NOC and NPCs, broadcasters and government organizations. • Worked closely with the Ticket Operation’s Manager and Ticketmaster to develop venue seat manifests, games time ticket distribution channels, operational procedures and staff training.• Developed official contractual ticketing documentation (in multiple languages), including the Ticketing Guide and interactive application form and the Online Client Ticket Management Portal (Accountmanager)• Implemented and managed all contractual ticketing timelines, ensuring all clients adhered to set deadlines.• Co-ordinated and worked with Ticketmaster on the logistics, delivery and distribution of all key stakeholder ticket sales through Archtics. Show less
  • Gmr Marketing
    Sochi 2014 Olympic Sponsor Ticket Manager
    Gmr Marketing Jan 2014 - Feb 2014
    Sochi, Russia
    Ticket Manager for Volkswagen, on their Olympic Sponsor hospitality program, managing their allocation, collation and distribution of over 4,500 tickets across 5 brands for the Sochi Winter Olympics 2014. Fixed Short term contract Client - Volkswagen Group Rus
  • Ascot Racecourse
    Hospitality Sales Manager
    Ascot Racecourse Apr 2013 - Oct 2013
    Managed the £6 million Hospitality and Sales program which included Royal Ascot and 22 race meets throughout the year. Managed the collation and distribution of over 20,000 hospitality packages for Royal Ascot along with all other race meets.
  • Iluka
    London 2012 Olympic Sponsor Ticket Manager
    Iluka Apr 2012 - Aug 2012
    London, United Kingdom
    Team Ticket Manager for Cadbury, on their Olympic Sponsor hospitality program, managing their allocation, collation, and distribution of over 11,000 tickets across the London Olympics 2012. Fixed term contractClient - Cadbury (Mondelez)
  • The Open
    Account And Hospitality Manager
    The Open Aug 2008 - Mar 2012
    London, United Kingdom
    Managed the ticketing/hospitality programs for UK and International hospitality/sporting events contracted to Sodexo Prestige, with the main focus on The (British) Open Championship.
  • Keith Prowse
    Product/Event Manager
    Keith Prowse Nov 2005 - Mar 2008
    Uxbridge, United Kingdom
    Managed the brokerage and sourcing of major national/international sporting and cultural events such as all major horse racing meetings, the Chelsea and Hampton Court Palace Flower Shows, music concerts and festivals and corporate parties.

Stuart Sumner Skills

Event Management Hospitality Ticket Management Management Sports Marketing Sports Marketing Event Planning Sports Management Customer Service Corporate Events Sponsorship Hospitality Management Marketing Strategy Time Management Negotiation Account Management Sales Operations Management Strategy Budgets Tourism Training Business Development Coaching Catering Procurement B2b Fulfillment Management Strategic Planning Project Management Team Leadership

Stuart Sumner Education Details

Frequently Asked Questions about Stuart Sumner

What company does Stuart Sumner work for?

Stuart Sumner works for On Location

What is Stuart Sumner's role at the current company?

Stuart Sumner's current role is Director of Ticketing and Systems Optimization.

What is Stuart Sumner's email address?

Stuart Sumner's email address is st****@****o.co.uk

What schools did Stuart Sumner attend?

Stuart Sumner attended Buckinghamshire Chilterns University College, Dame Alice Owen's School.

What skills is Stuart Sumner known for?

Stuart Sumner has skills like Event Management, Hospitality, Ticket Management, Management, Sports Marketing, Sports, Marketing, Event Planning, Sports Management, Customer Service, Corporate Events, Sponsorship.

Who are Stuart Sumner's colleagues?

Stuart Sumner's colleagues are David Monsen, Shawn Devan, Payton Whinnery, Jared Boyden, Margaret Eggleston, Banwari Dhakad, Aftis Abdelziz.

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