Experienced professional with a background in Service Management, specializing in developing efficient mechanisms for staff performance and implementing strategic changes to corporate structures. Skilled in driving higher profits and reducing overhead through process improvements and agreements with staff to optimize operational costs. Successfully negotiated agreements with field staff to minimize overtime expenses and introduced banked hour agreements for improved cash flow management during peak work periods. Utilized Google Cloud files to streamline information sharing between employees and office staff, enhancing client satisfaction. Enhanced data capture systems to optimize preventive maintenance schedules and minimize downtime in client operations. Developed a comprehensive corporate file structure containing safe working procedures, mechanical maintenance schedules, and staff training materials. Committed to fostering positive relationships within the industry through networking events such as galas, golf tournaments, and fundraisers to enhance the company's reputation and community engagement

As a Service Manager, I played a pivotal role in organizing and transitioning a dynamic service team toward the adoption and implementation of new policies focused on enhancing scheduling, streamlining procurement processes, and refining project estimating methodologies. Leading a team of dedicated professionals, I ensured alignment with organizational goals and provided continuous mentorship and support throughout the transition phase.My responsibilities included developing, communicating, and enforcing new policies related to scheduling, aimed at optimizing resource allocation and improving project timelines. I streamlined procurement processes to ensure timely acquisition of materials and services, reducing lead times and costs. By refining estimating techniques, I increased accuracy in project budgeting and forecasting.In addition to policy development, I designed and conducted training programs to familiarize the team with new procedures, encouraging professional growth through workshops and regular feedback sessions. I monitored adherence to new policies and made necessary adjustments, promoting a culture of continuous improvement and identifying opportunities for further enhancements in operational efficiency.Following the successful transition, I was promoted to Project Manager, leading the construction phase of a state-of-the-art (SAGD) data center. I developed detailed project plans outlining scope, timelines, resources, and budgets, collaborating with key stakeholders including engineers, contractors, vendors, and clients to ensure alignment and project success.

As a Special Project Coordinator for the prestigious Living Building Challenge at Simon Fraser University (SFU), I played a crucial role in ensuring the project's success and adherence to the highest standards of sustainability and innovation. I conducted extensive research and review to identify sustainable, environmentally friendly materials that aligned with the Living Building Challenge criteria, while collaborating with suppliers and vendors to source materials that met stringent sustainability and performance standards.Managing the procurement process was a significant part of my role, where I issued and meticulously reviewed purchase orders to ensure accuracy and compliance with project specifications, coordinating with vendors to confirm timely delivery and quality adherence. Additionally, I systematically documented all change orders and directives to ensure transparent and accurate tracking of project modifications, managed billing processes, and ensured timely collection of payments related to change orders, maintaining project financial stability.I also provided detailed estimates for cost and schedule impacts arising from project changes, ensuring stakeholders were well-informed. By working closely with project managers, I adjusted timelines and budgets based on updated estimates to mitigate any potential delays or cost overruns. Through meticulous attention to detail and a strong commitment to sustainability principles, I contributed to the successful delivery of the Living Building Challenge project at SFU, setting a benchmark for future green building projects.

Experienced Mechanical Superintendent with a successful track record managing projects of varying size and complexity. Led a prominent project at the Canadian Food Inspection Agency involving extensive technical changes, material upgrades, and coordination of multiple trades. Skilled in team leadership, communication, and problem-solving to ensure project success. Committed to delivering high-quality results within project timelines and budgets. Strong dedication to professionalism and exceeding client expectations. Looking forward to new challenges and opportunities in the industry.

Plumbing and Gas Fitting apprentice with a diverse background in residential and commercial projects. Began apprenticeship in large multi-family luxury buildings, honing skills in installation and maintenance. Transitioned to a complex renovation project at a biomedical facility, gaining expertise in medical gas systems, orbital welding, reverse osmosis, and clean steam machine installation. Developed strong problem-solving abilities and attention to detail in a specialized environment. Continued career growth on another large multi-family project, focusing on layout design and planning for installation crews. Committed to delivering high-quality workmanship and innovative solutions in the plumbing and gas fitting industry